We're all talking about digital transformation these days - and yet, many companies still don't know how or where to get started. In fact, many businesses remain glued to legacy systems, with companies moving, on average, 40% of their computing power to the cloud.
Chromebooks are increasingly becoming popular in education and business. They are manufactured and sold based on the idea that users will rely on cloud storage and G Suite apps. This web-centric approach makes Chromebooks affordable, lightweight and easy to operate.
Whoops! You abandoned your phone on the way to the office when it fell out of your pocket on a crowded subway. Oh no! You dropped your device in the bathtub while trying to catch up on emails in your free time. Do either of these stories sound familiar?
Chrome devices for business are consistent, stable, secure, cost-effective and fast. They are powered by the Chrome operating system, which is well-known for its simplicity. Businesses can manage enrolled devices remotely after purchasing a device management license.
Back at the GCPNext16 event in 2016, Google announced the delivery of a tool known as Google Stackdriver, a solution intended to give IT Decision Makers a unified service for alerting, incident management, monitoring, and logging - complete with visual dashboards for each section.
Advanced speech analytics provide a cost-effective option when it comes to intelligence tools for contact centers. The product makes it easy to increase customer satisfaction and maximize agent efficiency. It is undoubtedly a game-changer designed to suit the needs of both small and large contact centers. The solution eliminates the need to hire specialists or deploy expensive hardware. The analytic data is delivered through a cloud-based solution
If you're interested in moving data from more than five servers into the Google Cloud Platform, then you could take advantage of completely free Virtual Machine Migration, thanks to a partnership between CloudEndure and Google. You can use the system to keep an up-to-date copy of your server on GCP in case of a sudden disaster with your location, AWS, Azure - which is perfect for continuity planning.
Last Friday Google sent an email to G Suite Administrators across the United States notifying them of an impending "US Sales Tax" to be charged on G Suite Apps Subscriptions beginning November 1, 2017.
The Google Admin Console is a simple and effective solution for business tech management both for IT professionals, and non-IT leaders. The simple and streamlined nature of G Suite has prompted a misconception in the enterprise space that G Suite developments may be too simplified for their needs. In fact, some businesses believe that the Google Admin console will not provide the right degree of control and security required for enterprise-level business.
Nutanix is a revolutionary company in the world of industry-leading technology. They provide an enterprise cloud that takes the next step beyond hyper convergence, to give the IT industry a chance to focus on the services and applications that drive their business forward.
Adoption of cloud technology is one of the biggest factors driving businesses forward these days. However, as several companies look to reduce costs and minimize risk during their cloud adoption, the introduction of VMs or Virtual Machines is starting to change the landscape. Today's CIOs want to "test the waters" with their cloud solution before committing to substantial changes, and that's where VMs come in handy.
A truly unified collaboration solution is about more than bringing remote workers in a team together. With comprehensive unification, you can connect apps and solutions from different companies, to ensure that you get the best portfolio for your enterprise.
G Suite Admin, Which would you choose if you had a $999 proof of concept budget? 5 Weeks of Co-Development in Google App Maker or a 5 day personal tour of Google Compute Engine VMs with $500 in GCP credits? It's your choice Admin, only with Coolhead Tech. 🤘
Enterprise organizations are beginning to recognize the compelling benefits of making the move to Google Cloud Platform but may not know how to get started. In Honor of #VMWorld we present a couple of GCP Virtual Machine posts for your consideration. We're also offering a special 5 hour tour of Google Cloud's 'Compute Engine' which provides the VM Infrastructure as a Service IT Departments have been waiting for.
Signage is an important part of many different types of businesses. The ability to communicate changing information to current and potential customers is highly important. However, updating signage can be time-consuming and if it has to be often bothersome. Chrome Sign Builder allows you to create digital signage that’s easily updated. It is a versatile tool that is easy to manage. Here is a brief overview of some of its uses and general use tips.
RingCentral is one of the best VoIP providers for enterprises. With its numerous features, RingCentral has provided cloud business communications solutions for over 10 years. The company's cloud unified system has helped businesses stay connected to customers through voice, text, and video conferencing. Integrated with RingCentral Office, the contact center solution is an app with the flexibility and speed for communication inside and outside the organization.
Google's Enterprise Cloud initiative is real and with what seems to be unlimited resources, people power and innovation being thrown at it, Google's getting real. Not only are they listening to the needs of enterprise IT departments but they're acting on them. This is evident not in recent announcements but actions including this week's new revamp of Chrome Device Management Licensing.
Chromebooks are designed to deliver seamless user experience not only in education but also in business. They provide a number of business-critical applications that help boost productivity. Many IT decision-makers have embraced the idea of using hybrid devices that run Android apps on Chrome to achieve secure enterprise mobility.
Unified Communications is a wonderful thing. Unified Communications and Collaboration is even better. It's like getting peanut butter in your chocolate. Or Chocolate in your Peanut Butter. It's about bringing people together to connect over work-based projects and professional concerns. However, there's more to being truly integrated into a workforce, than simple communication. Though communication is crucial, Unified Communication and Collaboration is better. By integrating collaboration capabilities and productivity solutions into a comprehensive UC suite, customers can improve their workflows and deliver better business outcomes.
As the business hiring world grows increasingly more competitive, companies everywhere are struggling to get their hands on the talent they need. In fact, 86% of HR managers' say that they struggle to find qualified candidates for their open positions, while 53% admit to hiring under-qualified people in a rush to fill recruitment gaps.
GSuite Admins with 100-999 Users: Get 3 months free when you upgrade to G Suite Business. As a G Suite customer, you understand the value of keeping your business safe and using advanced online tools to get work done. Here at Coolhead Tech our G Suite Admins want to make sure we have pricing plans that work for you—which is why we’re introducing a special G Suite Business plan for you.
Interactive digital signage and kiosks provide a viable way to deliver engaging information to customers. From the hospitality industry and healthcare to the retail sector, many organizations are leveraging the power of digital signage. The benefits of deploying high-performance devices are not limited to narrow use cases.
RingCentral Live Reports is designed to empower administrators with the ability to anticipate and diagnose any potential issues that could impact users. Customer interactions can be tracked in real-time to ensure that service standards remain high. The product is offered as part of the RingCentral Office and not a standalone.
Google’s G Suite Business Edition is a well reviewed professional version of Google’s online office platform with PC Magazine noting that “G Suite is a superbly powerful and elegant choice and an Editors' Choice winner for business-class cloud-based office suites.” With multiple G Suite editions, it's important which is right for your business. Here is a brief overview of the advantages a G Suite Business Edition subscription has and how it compares to other G Suite Options.
Google recently announced the launch of their brand-new service, "App Maker", the latest and greatest entry in the drag-and-drop DevOps market for building exceptional retail and business apps. Google's App Maker makes it easier for people to develop basic applications that are specifically suited for their organization.
Recently, many companies have been examining Cloud and the potential it might offer in terms of cost-savings and flexibility. However, there's also an opportunity to use a Multi-Cloud Strategy including GCP for security purposes too, creating a safe infrastructure and applications.
Over the last decade or so, the prevalence of cloud-computing has really skyrocketed. What started off as nothing more than a limited collection of computing services, has now evolved into a highly-sophisticated ecosystem, rapidly emerging as the de-facto solution for enterprise IT. According to a study by Microsoft, nearly a third of organizations are working with four or more cloud vendors. In other words, it seems that the future of IT isn't just cloud computing - it's multi-cloud.
Coolhead Tech, a Texas Born Cloud Company, welcomed CompTIA’s ChannelCon and Vendor Summit to Austin this week with key initiatives for the community. The three day event, held downtown at the J.W. Marriott connects the IT industry’s leading solution providers, vendors, distributors, professionals and media for training, collaboration and networking.
RingCenteral’s G suite plug-in allows you to easily access their Cloud PBX platform from within Gmail, Docs and Drive but they also offer a standalone mobile app for Android and Apple devices. This allows you to access RingCenteral’s many features from your own smart devices. Here is a brief overview of the app and the features it offers.
Chromebooks are helping businesses of varying sizes streamline workflows and boost productivity. These hybrid devices provide a viable way to merge the desktop and mobile experience. A report published on Wired summed up the role played by the notebooks ''Chromebooks are exactly what the computer world needs now: simple, secure, usable.''
The dog days of summer are here but in a couple of weeks most folks will have returned from summer adventures, rest and relaxation to begin the flurry of activity surrounding the return to the daily grind of work and school. Here at Coolhead Tech we're taking our mandate of helping midsize enterprise IT Departments get "Back to Cool" with solutions like G Suite Business, Enterprise and Google Cloud Platform.
Unified Communications as a Service (UcaaS) buying decisions require a more involved approach. There are four key factors to consider, including provider expertise and stability, your company’s or industry’s unique case, deployment models and flexibility. A well-chosen solution can have many business benefits.
A multi-cloud approach to business infrastructure can be one of the simplest ways for organizations to leverage the strengths of various cloud providers while minimizing weaknesses. Not only can today's businesses spread critical workloads effectively across a range of cloud environments, but they can also access new solutions for security, cost-savings, and productivity by making use of the right cloud services.
Recently, as the overall enterprise awareness of the cloud has continued to build, increasing numbers of enterprises are outsourcing their workload deployments to this versatile new structure. In the past, companies only considered a single vendor or cloud provider, but the market is now changing rapidly, with more options becoming available from a variety of providers, from Google to Amazon, and more.
Chrome devices have changed the way businesses boost productivity, improve customer experiences and enhance mobility. They are also well-suited to digital signage and kiosk deployment. To achieve this purpose, IT staff simply need to activate the kiosk mode on the Chrome device. Today we are celebrating the Chromebit, a Small Wonder that causes us to rename this column.
RingCentral offers award-winning communications solutions designed to help companies boost efficiency in a flexible, cost-effective manner. It achieves this objective while meeting industry best practices relating to security and privacy controls. The RingCentral for Google offering also leverages G Suite's robust security to protect sensitive data.
Here at Coolhead Tech, our Google Apps Admins focus on the latest innovations in cloud computing for businesses and education. When it comes to Unified Communications for Mid-market and enterprise customers we recommend RingCentral for Google and we'll show you why in this upcoming live demo on July 27.
The G Suite apps admin console is designed to provide an easy way to manage devices, add users, configure security and other settings. Centralized administration allows IT staff to work faster, thus giving them an opportunity to focus on other important tasks. The console also provides unlimited access to advanced insights and reports.
Chrome devices offer a rich user experience that is different from traditional computers. They boot significantly faster, provide an exceptionally secure operating system and receive regular automatic updates. The overall experience is fluid, robust and untainted by the hassles associated with ordinary PCs. These benefits also apply to Chrome kiosks.
RingCentral is one of the most prominent cloud phone system vendors in the world. The entity is recognized as a Gartner Magic Quadrant leader and trusted by over 350,000 enterprise customers. It offers a communications solution that integrates with G Suite apps, which is used by many businesses daily to boost productivity and collaboration.
Each year, Gartner publishes a new "IaaS Magic Quadrant" report, which is designed to rank the leading vendors across the cloud marketplace. Often seen as one of the most important reports for cloud development, the IaaS overview frequently focuses on the competition between Google, Microsoft, and AWS, as the main competitors for the space.
Google Cloud and Partners are running custom 5-day hands-on workshops for midsize companies considering Google's Infrastructure as a Service offering as part of their Cloud strategy. These in-depth GCP Bootcamps are perfect for a range of businesses, ranging from those who are exploring cloud deployment for the first time, or those in search of a multi-cloud solution for their organization.
Deep in the heart of Texas it's the dog days of summer but Apps Admins are dreaming of Christmas in July with Oprah style end of year Chrome device deployments. You get a Chromebook, you get a Chromebit, Chrome devices for everyone in the office! Here are four reasons to consider Chrome devices for fall and end of year deployments.
The queue is one of the most important parts of any call center. A properly configured queue allows your to organize your callers by need, department, severity, and if needed can direct customers to specific employees. Changes in technology have also added emails and chat as viable means of contact. Part of a properly organized queue is the ability to handle customer communication from all these various sources. With RingCentral Contact Center’s Universal Queue you can easily organize all means for customer contact.
Whether you are considering a migration to G Suite or a long time customer of Google Cloud, here's how you can save money on G Suite Licensing. Having consulted to thousands of companies on G Suite we've found most companies with 10 or more users can reduce their G-Suite costs by up to 20%.
The world of communications is a complicated one. Each business needs to be prepared to choose software products that will effectively support and enhance their company, and that means carefully evaluating each option on the market.
G Suite Enterprise is a premium offering from Google Cloud that enables teams to collaborate and innovate faster from any location, in real-time. It provides access to advanced controls and capabilities. Visibility and control are key aspects in today's business environment. Google's premier office suite meets these requirements with ease and can help lift and shift an enterprise to new heights in The Cloud.
Chromebooks can connect users to software built for other operating systems, such as Linux and Windows. However, extending the reach beyond web apps may require a subscription to services or additional hardware.
The WeWork Creator Awards event held last night at ACL Live in Austin were truly an awesome function that raised a glass to big ideas. The awards are part of a series of competitions open to applicants from around the world, including Austin - startups. Regional events are held in London, Tel Aviv, Mexico City, Washington, DC and Austin, TX, among others.
As the Chief Information Officer for your company or enterprise, it's up to you to implement the most efficient, and productive pieces of technology to keep your organisation running smoothly. Without your input, you could find that the innovative side of your business starts to slow to a halt, or is unable to perform as it should.
On Wednesday, Coolhead Tech, a former Google for Work Premier Partner and current independent Cloud Consultancy, in conjunction with RingCentral, will host an Austin-style product launch with local food, drink and an Elvis Tribute Show for G Suite Apps Admins and IT companies considering migrating to the Cloud.
The age of The Cloud is upon us, whether your business is ready, or not. In recent years, we've seen enterprise Cloud strategies truly begin to evolve. In the early days, businesses simply migrated some of their applications to the Cloud to reduce the IT load. Mainly it's been overloaded email servers. However, today, increasing numbers of organizations are developing individual multi-cloud strategies to optimize their network, and critical-application performance.
Leading Comms company "RingCentral" has long been recognized for their commitment to deliver exceptional unified communications on an enterprise level, especially to Google Cloud customers. In an attempt to make communication and collaboration simpler for the modern, mobile workforce, RingCentral have recently introduced new integrations with G-Suite, strengthening their integration portfolio with time-saving features to boost productivity, and streamline teamwork.
With migration to the cloud on the rise, many IT decision-makers are looking to leverage the potential of Chromebooks to boost productivity. The devices can help employees securely create, collaborate and store their work in the cloud. The ability to run G Suite and Android apps allows the Chromebook to unleash a powerful computing experience for businesses of varying sizes.
Chromebook buying season has arrived. The K-12 education market has dictated this buying season for at least a couple of years. Now, with 2017 Chromebook models running Android Apps, it's the perfect time to find deals on bulk chromebook purchases. Here are some tips and tricks from our Apps Admins to help save you money.
The move to cloud communications seems to be a topic on everyone's lips today. While the cloud environment is certainly an exciting prospect for growing businesses, some companies feel daunted about the prospect of transporting their Comms into a brand-new environment.
When it comes to computing devices, businesses now have more choices than ever. From tablets and laptops to Chromebooks, finding the ideal option just got easier. Chromebooks provide a practical way to enjoy a hybrid experience. In testing this Samsung Chromebook Plus it comes as no surprise that Chrome devices have gained considerable traction in business and education since their introduction in 2011.
There's a perception among mid-size enterprises that moving to Google's email and productivity platform, G Suite Business, is a costly and cumbersome undertaking for even the most agile of IT departments. While that may have been true in 2011, today the data migration process for mail, calendars, contacts and documents is easy and inexpensive, even for complex environments.
Connecting with your customers using a dynamic e-mail service is critical. Online, you have quite a few options. Two of the most common are GoDaddy Mail and Gmail. Since your business cannot function online without e-mail, you need to determine the right one based on your needs.
G Suite Apps Admins are pragmatically demanding so it should come as no surprise that the new 2017 Chrome devices, like the Lenovo N23 Yoga, bring the Cloud to ground with superior management and flexibility to run virtually any application anywhere.
Businesses of different sizes are migrating to the cloud to take advantage of superior collaboration and communication tools. However, traditional computers are not ideal for working in the cloud. Chromebooks, on the other hand, provide an awesome solution for IT departments looking to leverage cloud technology to reduce maintenance and security costs.
Hey! We're co-hosting a #RocktheGSuite party on June 28 for Google Apps Admins in Austin with 30-3,000 users. We'll have demos and discounts on G Suite migration software, G Suite Business and Enterprise upgrades, Jamboards, Chromebooks and Ringcentral for Google. Read on to secure, switch, save and swing.
There are major advantages companies can gain by migrating to G Suite Business. For instance, research has proven that the costs of administering a Microsoft Exchange server are more expensive than the expenses of operating G Suite Business; simply because G Suite Business has more beneficial, costs and time-saving features.
If you need more proof that the Chromebooks, Chrome devices, and Chromeboxes are built around speed, security, and efficiency, look nor further than the Better Business Bureau (BBB), the hallmark non-profit organization of business and product reporting agencies. Along with Consumer Reports, the BBB is the most trusted source for opinions and advice on companies and products operating within the United States today.
While any email migration may seem daunting, the business and upside case for Google's G Suite Business is hard to ignore. G Suite Business represents a strategic leap forward in end user ease of use, security and corporate data control. Hey! it's 2017. It's easy and inexpensive for you to migrate any number of mailboxes from Exchange, Lotus Notes or pretty much anywhere.
The delivery of great healthcare services requires the use of secure, cost effective communication systems. Ringcentral for Google's solutions make it easy for healthcare professionals to improve response times and in-house collaboration. In addition, organizations can lower operating expenses while complying with a wide variety of federal and state regulations. Modern, cloud based phone systems like Ringcentral are cost-effective and provide high security.
RingCentral is a business phone system that is accessed via the Cloud. It is a hosted system that businesses can use for both phone and fax service. Because it is run over the Cloud, the system can be accessed from any device with an Internet connection, just like G Suite.
Yesterday Microsoft announced the new Surface Laptop, a supposed "Chromebook killer". From price point to Cloud deployment and remote management at scale, Microsoft missed the mark on what makes Chromebooks so appealing to education and enteprise IT departments.
Summer traditionally sees technology channel vendors discounting everything from processors to networking supplies. It's a busy season for IT departments as well. Taking advantage of technology discounts, summer slowdowns and Cloud savvy college interns the smart IT Director plans their biggest projects between June and September.
This summer Google Cloud partners are joining the Summer fun with aggressive discounts on seemingly everything in the eco-system making it the perfect summer to switch to G Suite or double down on your deployment by upgrading to G Suite Business.
Is your company on G Suite Basic? It's the $5/month version of what was called Google Apps for Work. The "Unlimited" version is now called G Suite Business and includes a lot more value than just unlimited cloud storage on Google Drive. Two additional features of note include Enhanced data security protections and Google Vault for Archiving and retention to reduce risk and hassles.
In this article, we at Coolhead Tech will be discussing a huge question for people purchasing Chromebooks: what are EMM and SSD drives? What's the difference between the two storage formats, and should I pay a premium for either one? In this article, we'll tell you all you need to know about both storage types, and how to compare them for your purposes.
The Google Chrome line of Chromebooks for Work, Chromeboxes for Work, and Chrome devices for Work have already changed the ways home computing, on-the-go computing, and business office and business travel computing are done. Chrome is also ideal for use as a kiosk or a sign builder.
Recently Google Cloud refreshed their Office 365 competitor, Google Apps for Work, with a new name (G Suite) and three new levels of features: Basic, Business and Enterprise. At the onset G Suite pricing looks to have remained simple but a new enterprise push and sales quotas for partners there are a plethora of options for companies in the 50-5000 user range.
Migrating email from IBM's Lotus Notes to Google Cloud's G Suite Business is a sure-fire way to modernize IT and improve operational efficiency. With Google Cloud at its core, G Suite is perfect for both midsize and enterprise businesses. Now Coolhead Tech eliminates operational, financial and technical barriers to a successful migration. We provide IT teams with free email migration software and the advice, consulting and support to make the project a huge win for you and your team.
Hey, Did you know our Google Apps Admins are also dedicated to helping businesses in Austin and around the world learn more about Google's Chrome Devices? We use them as laptops, video conference devices and digital signage. We often discuss the benefits of Google Cloud's Admin Console for swift deployment and management of devices but today, we'll be talking about the primary hardware factors to consider when buying Chrome devices for business.
Google Cloud recently revamped their Google Apps for Work and rebranded them as Google G Suite Basic and G Suite Business. While pricing hasn’t changed for Google Apps, the feature differences between basic and business is stark so I’ve been urging clients to upgrade to G Suite Business. Now I’ve found a way for a majority of G Suite Basic domains to upgrade AND get 33% off from Google Cloud Partners.
Google's G Suite offers several advantages as a professional software suite. Among these are ease of access, cloud computing, uniformity across platforms, and more. One advantage not to overlook is ease of use. As an IT professional you are likely familiar with the time and effort it takes to teach end users a new software platform. Google's G Suite is one of the easiest software suites for your end users to learn how to user and here is why.
As an industry leader, Google understands the security dynamics associated with operating in the cloud. The organization's vast infrastructure was built in a way that maximizes security. This helps mitigate the wide variety and ever-changing nature of unique threats for cloud systems. The entity draws on its extensive experience to build robust systems based on an end-to-end approach.
Google Cloud provides the most secure infrastructure and public cloud service in the world. Just this week, At Google Cloud Next, leading enterprise companies such as Colgate-Palmolive, Home Depot and Disney announced major email and productivity migrations to G Suite and Google Cloud. In an era of constant cyber-attack, how can a G Suite Administrator have confidence in their ever changing admin console settings?
Chromebooks for Work are constructively, ideologically, and resourcefully different from traditional laptops in that they are an innovative amalgamation of speed, security, simplicity, and shareability.
There are several options available for cloud computing and hosting services and many companies are choosing between the Google Cloud Platform and Amazon Web Services as their final choices for cloud hosting services.
The migration to Google Apps is a piece of cake when you are following this four step process to deploying G Suite. Our Apps Admins follow this process when deploying larger customers and can even guide you through each step by telephone and video call - for Free!
IT World’s Blair Hanley Frank aptly points to what’s keeping enterprises from using G Suite and what The Goog is doing to change the hearts and minds of IT Departments around the world.
Today we’re introducing a Free G Suite deployment service for IT professionals that provides up to 12 hours of consulting and advice - More than enough time needed to walk IT professionals through Google’s best practices on deploying businesses from fifty to one thousand users.
ShoreTel® (NASDAQ: SHOR), a leading provider of communication solutions that make interactions simple, today launched ShoreTel Connect for Chrome browser, an integrated solution that delivers a unified communications experience between ShoreTel Connect, G Suite and Google Chrome. With a new client app, users can streamline workflows and increase efficiencies with integrated contacts, events and call control.
Omada Health continues a growing trend of businesses choosing Google Chrome devices to enhance their business IT needs. In a recent blog, the Co-Founder and Chief Technology Officer (CTO) of Omada Health, Andrew DiMichele, discussed the reasons why Omada Health made the move to Chromebooks for their computing needs.
Technology giant, Google unveiled a number of new must have admin controls and security tools for G Suite. The improvements are aimed at providing customers visibility over sensitive information and greater control. From security key enforcement and enhanced analytics to data loss prevention tools (DLP) and S/MIME encryption, these additional layers help protect confidential business information.
If you have just moved or are considering moving your department toward Chrome devices, including Chromebooks, instead of other laptop brands, then you are making a decision for speed, security, and value. Chrome Devices for Work are the solution to scaling up IT without losing sleep.
Deciding on the right G Suite Apps package for your business means understanding the differences between the available products. Google no longer offers the free version of Google Apps for Work to new clients, and neither can Google Cloud Partners. The options available for businesses today are G Suite Basic, and G Suite Business. Both are fully functioning productivity suites, but depending on the needs of your business you might need the extra functionality allowed through G Suite Business.
When it comes to securing Gmail admin settings, you may not be aware of the matter of configuring your DNS settings properly to prevent spoofing of your domain. By correctly configuring SPF, DKIM and DMARC, your domain will be as safe as ever. Coolhead Tech is here to professionally explain the uses of these features and how to set them up.
Migrating to GSuite Apps can be quite rewarding for any organization, but this migration is easier said than done. Moving to GSuite Apps is not just about changing software. In fact, the “changing of technology part” might be the easiest part of the whole migration process.
Coolhead Tech has again been recognized for our leading solutions using Google Cloud products such as G Suite - Google's apps for work. Our AppsAdmins.com service offers flat-rate migration, administration and management of Google Cloud products which provides mid-market IT departments to focus on bigger and better projects.
In the modern business world ‘The Cloud’ has become one of the most common terms for the ever expanding use of cloud based data and storage systems. Some advantages of the cloud include removing centralized databases, increasing accessibility, and eliminating data silos just to name a few. However, cloud based services can also be used as the backbone of your call and contact center. By replacing traditional phone technology you gain several advantages which are detailed below.
The New Video Meetings experience from Google lets you connect your employees, customers and partners with one click. Anyone inside or outside your organization can join by clicking the link, or dialing in. No downloads, no browser plugins, invite anyone, join from any device, even without an account or a data connection. Every meeting generates a short link and dial-in phone number so you can invite anyone without friction.
G Suite users - I worry about you. I’ve been a Google partner for over 5 years now and when it comes to organizations, especially emerging mid-size businesses in the 10-100 user space, I’ve seen it all. Two things you need to know for 2017: 1) You are the low-hanging fruit for hackers 2) Protecting your employees and everything you’ve worked for is a no-brainer in Google Cloud. Read this article and I’ll literally give you the keys to protecting your Google accounts.
Google's G Suite of business apps is fast becoming mature enough to provide effective solutions for mid-market and large businesses to collaborate and innovate. The rebranded suite (formerly Google Apps for Work) allows any organization to boost productivity and comes in two variants: Basic and Business. G Suite Business is the premium edition that offers access to all apps available in Basic in addition to Google Vault and unlimited storage. Most importantly G Suite Business comes with an array of audit and reporting features as well as Drive administration capabilities.
Here at Coolhead Tech, it's our goal to help you roll out the best possible deployments for your Google Cloud setups. In this article, we'll be discussing large Chromebook Deployments (common in Education)- specifically, the setup to do beforehand, the evaluation process, and then taking action after your planning phase.
RingCentral for Google has been updated again and is another step towards seamless integration, collaboration, speed, efficiency, security, and simplicity. As a cloud communications system used in conjunction with GSuite Business, RingCentral for Google is the most powerful communications solutions available for business.
When criminals, foreign governments, or supposed activist organizations launch cyber attacks on businesses, it only makes the news when big corporations are the targets, but mid-size companies are the victims of these same type of attacks more often than people think. In fact, small and mid-size companies are more frequently becoming the targets of attacks because hackers view their data as easy to access. Attackers know this because mid-size companies invest far less in cyber security than their larger counterparts, partly because they think they are obscure targets. In order to close this security gap, smaller companies will need to reevaluate their IT security needs and start relying more on service providers like Google and their cloud computing solutions.
One key advantage you gain by using Google’s G Suite Apps as a part of your business environment is regular software updates. Aside from increasing program efficiency and security Google also adds new features regularly. By adding onto and improving program features the G Suite platform becomes more useful for both admins and end users. Here are six new features you will find quite useful as a G Suite Apps Admin and two additional features that will prove useful for your end users.
Managing multiple super administrators can be quite a hassle. Using delegated role access can assist in cutting back in the amount of super administrators needed and neatly assign roles to specific admins. Here at Coolhead Tech, we're experts on GSuite Apps System Access and Authentication. Thanks to our experience, we can help you with these troubles.
Whether you run a business or school, every student and employee undoubtedly enjoys YouTube in some way. Occasionally they may sneak a few short videos in here and there, and more power to them, however! This causes a distraction and ultimately disrupts the working or educational environment. In this article, we'll cover how any company, school or organization has the power to block all of YouTube or just restrict parts of it, filtering out the distractions and allowing the educational!
Changes in the technology are the nature of the industry and are especially notable as tools and software continue to evolve to better serve customers and clients. Recently Google announced Google Cloud and a rebranding of their business suite as well. With the new names come a several improvements and a rededication to customer service. Here is a brief overview of that these changes entail and what this means for you as a business customer.
You have already made the ‘wise’ decision to move your company to GSuite Apps, and you have already invested in this new “software improvements,” the only part that is remaining now is the actual “move.” Your Move to GSuite Apps is an important step, as it is through the deployment of Apps, that you will be able to fully realize the benefits of these various Google Tools and software.
At the Texas Computer Education Association's Annual SysAdmin conference held in Austin, Coolhead Tech unveiled a unique online marketplace for schools and mid-market companies using Google's G Suite Apps.
Transitioning a legacy system to GSuite Apps can seem like a daunting task if you begin without a specific set of guidelines, schedules, and plans. When you are transitioning your system from legacy to Google, you are, in essence, transitioning the backbone of the company’s content, communications, and collaborative means.
Here at Coolhead Tech, we cover a variety of topics related to G Suite and other cloud-based professional applications. As a licensed G Suite partner, we're qualified to speak about Chrome Device deployments. In this article, we'll discuss how using the Chromebook Management Console can make large device deployments easier.
There is no doubt that Google Cloud's G Suite is a powerful collection of apps for businesses and organizations, and it's no secret is that one of their most prominent features is the calendar. Using the tool is one thing, but it should be high priority to be proactive in effectively securing Google calendar. From first setting the tool up, to programming your external sharing options, we at Coolhead Tech will provide professional assistance to those in need. Securing Google calendar is a cinch!
As Google introduced a number of changes to its G Suite Business, it also announced improvements to Chrome device management. The technology provider added a wide array of features and renamed G Suite Business. The suite is now known as G Suite. Meanwhile, Google Cloud is the new name for the company's broad range of cloud-based services, including APIs, G Suite, Google Cloud Platform and more.
IBM Notes (formerly IBM Lotus Notes) is one of the first leaders in enterprise mail. But Many companies are migrating from IBM Notes to GSuite Apps in search of faster collaboration, robust security and improved productivity. GSuite is widely recognized for its ability to help businesses save on costs. Users enjoy high levels of technical support directly through Google or its network of resellers.
The Enterprise File Synchronization and Sharing (EFSS) market offers a comprehensive variety of maturing choices to small and large organizations. Leaders in the information technology (IT) sector and collaboration planners can take advantage of impressive new capabilities to improve operational efficiency. The EFSS options available on the market enable enhanced content collaboration and easy corporate system integration.
GSuite Apps offer several advantages to your company and also offer solutions for many issues encountered in the modern business world including company wide sharing of information, portability, ease of access, cross OS compatibility, and security. For the purposes of this entry the focus will be on security and how Google keeps your company information safe and the tools it gives you as an administrator to meet your company’s safety standards.
For years, schools have been searching for the best, most cost-effective method to bring technology, and all its learning advantages, into the classroom. Chromebooks are becoming the solution for many districts. Chromebooks are an economic, thin computer, lightweight, and portable. Web based, the computer is not vulnerable to virus and malware attacks. Following are five use cases for Chromebooks in education.
From the execs to the workers, your enterprise has decided to Go Google. Now it is time to begin the process of training by creating a plan, creating a training site, and having users take training courses. End users need to have the skills to be effective in using GSuite Apps for Work.
Google recently announced changes to its Google Apps Directory Sync tool, which now boasts improved functionality and a new name. The tool is now called Google Cloud Directory Sync (GCDS). It supports a number of cloud-based services and products. The changes are part of a broader effort by the tech giant to improve and rebrand its cloud-based services.
Google recently announced a plethora of changes aimed at ushering in a new era for its ten-year old Apps for Work suite. The tech giant christened the service G Suite to match its primary mission – helping businesses boost productivity through smarter collaboration. Previously known as Google Apps for Work, the suite also introduces wide-ranging features designed to make it easier to innovate and work as teams. Google is using the catchphrase 'All Together Now' to reflect this premise.
Configuring your network to work with Google Apps will be one of the more important technical steps you’ll take in your transition to this new platform. While there are many steps involved, you’ll never be lost as long as you have the information contained here and in Google’s technical guides. If you haven’t already read our post on evaluating your network, we advise that you do so before proceeding with your network configuration.
What once was marketed and perceived as consumer-driven technology is no more. The enterprise now consistently includes integrated enterprise file sync and share (EFSS) that exists as a symbiotic mechanism of the complete enterprise itself rather than being a plug and play, isolated software package.
Forrester Wave studied a variety of vendor-providers that are leaders in the current market. Their specific packages vary in some details, offerings, and scope, but they all generally do some variation of widespread company or organization-wide file sync and share.
The Chromebook is a laptop made to run Chrome OS. Chrome OS is focused on cloud computing, with the backend of the Google Chrome browser powering the operating system. For most consumers, an Internet-only machine can fill most of their needs, and in a classroom environment, Chromebooks are becoming more popular due to both economic and educational reasons.
When you use GSuite for a business, you're going to need administrators, specifically Super Admins. Super administrators cover everything within the parameters of your administrator system within GSuite, however it is important to understand that having too many can be a hassle. There are other administrative roles set for some of your users, some premade by Google, and there are custom roles that can be created to fit the needs of your organization. We at Coolhead Tech are here to elaborate upon the many privileges that other administrative roles can use.
When moving to the Google Cloud platform, getting everyone in your organization engaged with change management is the only way to ensure a smooth transition process. That’s why it’s so important for people at the top to effectively communicate their objectives for change to their entire organization. According to research by Google, 84% of organizations considered senior leaders and executives to be one of the top three reasons for success. When workers see their managers directly involved with the transition, they are much more likely to enthusiastically participate.
Our world is rapidly changing—thanks, in part, to the technology of data management. Businesses have had to 'up their game' in order to compete. Education is now following suit. Schools must rise to the challenge of keeping pace with new standards and providing students with the tools necessary to learn. Teachers must develop new methods of tracking student's progress and challenging them to increase their skill level. Fortunately, GSuite Apps can help students, teachers and administrators transition to new methodology.
We all know the Chromebook can be a very useful laptop, but with the ability to access and use Android applications on the machine, its usefulness has now became more apparent. These affordable, useful machines are starting to become a standard for education for their portability and convenience. Google has absolutely created a success with the Chrome OS, and it will soon become the "Go-to" work device, possibly in 2017!
As you may already know with GSuite, you can assign roles to your users for your business, with Google providing six pre-made roles for a general business. These roles are simple and can provide enough privileges within your GSuite organization for everyone to suit your needs. However if you need to go into more depth, you may create a custom role to further suit your needs. Coolhead Tech is here to provide a rundown on what these role fulfill and how they fit into your business.
Google Chromebooks have made a large impact on the world of computing as a whole, judging by their surprisingly large sales value. While fans of Apple and Microsoft may be shocked that users would be willing to forgo native applications entirely (on OSX and Windows) in favor of what's essentially a Web-only machine, Google assumed (correctly) that most of a user's computer needs can be met online, and in the case of most of the mass market, all of their needs can be met by Chrome OS.
Businesses have long pushed the communal ideas of sharing and communicating at all levels. Individuals should formulate their best ideas, present them to others for consideration and brainstorming-related improvement, and then allow the ideas to organically morph into concepts and plans owned by the team rather than any one individual. Everyone then has ownership in the success of the idea or concept. A mid-size team working together will be able to compete with the best of the global companies.
As we prepared for Oktoberfest last week Google rebranded Google Apps for Work to GSuite. the company also signaled a strong interest in transforming the suite into a more mature service aimed at enterprise and mid-market customers. These changes allow the tech giant to consolidate its stake in the enterprise market while helping organizations boost productivity. Google releases new features for GSuite every few weeks - Advantage: Google Cloud but September saw some especially great new capabilities as outlined here.
During the past few years, Google has pushed hard to make its cloud-based suite of office products a major player in mid-market enterprise technology . The company re-enforced that commitment last week at the Horizon Conference in San Francisco with their latest re-branding campaign. With the move from Google Apps to G Suite and Google Cloud, Gogle showed a renewed focus on helping people work the way that we live today.
Some industries look back on their history by marking the game changing moments that alter the way business is done, that change the way people think, and that affect the way the best companies go about their daily tasks in an effort to formulate their plans and goals for the future. Such a moment has just occurred as Google, on Thursday, September 29th, 2016, announced Google Cloud, the plethora of distinctively unique products, technological innovations, and vitally useful services that empower customers to go fully functional in a digital world while maintaining optimal performance.
One of Google Apps for Work's advantages is the simplicity it brings to collaboration. Companies who have made the switch have reported that they have made economic or productivity gains in a study by Forrester Consulting. The study concluded that these companies had a ROI of 213% after they migrated to Google Apps.
Today Google announced a major rebranding for their business suite of apps designed to dislodge Microsoft Office. Here's the official new logo for G Suite, formerly known as Google Apps for Work.
The growth in demand for increased collaboration and cloud-based file sharing services is contributing to significant changes in the Enterprise File Synchronization and Sharing [EFSS] market. According to studies conducted in 2016, the sector is expected to grow at an annual growth rate of 25.7 percent. This translates to more than $3 billion by 2020.
Google Apps refers to cloud-based services from Google which provide your company or organization with a new way to work online. The Google Apps service offers more than the conventional email and chat; it provides social media, document collaboration, video conferencing and more.
Congratulations, we made it through another year! Austin City Limits is This Friday! Here in Austin the annual music festival marks the welcome of cooler weather and the first break after about a month of folks returning to work and school from summer vacation. Here's how to prep your work tech now to enjoy a Friday full of great music, friends and family and return to the office on Monday without hassle.
At the Midsize Enterprise Summit held here in Austin this week, Coolhead presented a new flat rate Cloud management service for midmarket companies using Office 365 and Google Apps for Work as well as an incentive for those who haven’t yet migrated their legacy servers to cloud productivity platforms like Google and Microsoft.
In order the get the most out of the best practices developed by Google, you’ll want to do a general overview of every networking topic and then reference individual sections during implementation. If you reach a point in the process where you’re second guessing your actions, it’s time to go back and learn from the mistakes and improvements made by those who went through the migration before you.
Many current companies take advantage of the probability and ease of access cloud based computing software offers them. Google’s Apps For Work allow your employees to access mission critical software such as a complete office suite, email, voip/chatting, website creation, and cloud data storage.
MES has been an intense, productive – and, without a doubt, a thrilling – few days. You’ve gotten to know Austin and will surely have some ideas about what you would like to do as you prepare to leave. Austin is a real “hair of the dog” kind of town. Given that there is no evidence that a Dr. Pepper first thing in the morning with a breakfast taco – does anything but sustain the buzz while taking the edge off, the logic is dubious. But three days in Austin for work can make for an adrenaline rush that at some point has to come to an end.
Another fast paced day at MES may leave you a bit tired. This may be the day you head up to the room early or take a leisurely evening stroll to unwind. You may meet colleagues for an early dinner. Either way, on Mondays Austin slows down to reboot. This may be the opportunity to take a walk to another distinctly Austin landmark, The Alamo Drafthouse Ritz.
Organizations who want to maximize the return on their Google Apps investment inevitably find that effective change management is the key to their success. According to research by Google, Prasci, and Willis Towers Watson, transition goals are far more likely to be achieved using proven change management methods than doing things on the fly or with little planning. Results from surveys also showed that effective management helped companies outperform their peers financially by significant margins.
To make quality decisions and become effective enterprise architecture professionals for their companies or organizations, IT leaders should utilize Forrester's latest Wave report on Enterprise FIle Sync and Share Apps [EFSS]. You do have options. Learn about them, compare and contrast their pros and cons, and be prepared to approach your upper management team with a solution for their current challenges.
Communication is an aid used in our daily activity, either personal or business undertaking. In a business enterprise, valuable communication is essential for the day-to-day operations within a company as it can also influence transactions and profitability. With out-of-doors business communication, the internal and external framework for a company can cross diverse challenges that will ultimately lead to its failure
Using Google Apps is a proven method for increasing productivity and agility in all types of businesses, but transitioning from your existing cloud platform or local network can seem daunting. No matter how many users your company has, making sure your apps, email, and other communication tools work reliably during and after the switch is absolutely crucial. Many companies think they can get through the process without much help, but even intuitive tools like Google Apps require training and support. That’s why effective change management will have a ton of value for your organization.
This Technical Transition Guide for Business, Education, and Government discusses the steps required to migrate the components of your existing legacy system (mobile devices, calendar data, mail, user accounts).
Many businesses run on-premise email servers and software that is completely suitable to their needs and goals. However, you may want to run Google Apps at the same time as part of your overall business strategy and wonder if there would any conflict between the two email systems. Luckily, it is entirely possible to run an on-premise email system and Google Apps without any conflict. What follows is reasons you would want to do so and how to implement such a system.
In honor of the Midsize Enterprise Summit West coming to Austin next week - We asked Apps Admins for some bars within walking distance of the host hotel, The JW Marriott. Austin loves its nightlife! Some of the best bars have music, some don’t. But they all have a special something that harkens back to Texas, because Texans love a dive bar, a dancehall and a party.
One of the most useful of Google Apps new features for Admins is the ability to monitor limited activities on company mobile devices. Security on mobile devices has become a concern in the modern world and businesses have to be mindful of company activity to avoid data breaches. Also many company devices require certain versions of software or operating systems platforms to properly function. With mobile management you not only keep company mobile devices safe you also keep them functional. Here is a brief overview of what Google Mobile Management allows you to do as an administrator and how it makes your job easier.
Mature companies and IT Departments rely on core communications and productivity software to be at the helm of their well-oiled machines. There's work to be done and a cloud migration, whether for communications or collaboration can be disruptive, that is until now. As the competition for Cloud productivity apps like Office 365 and Google Apps for Work is growing up, mature Cloud Service Providers like Coolhead Tech are brewing up a perfect storm for mid-market companies ready to go Cloud by offering flat-rate Apps Administration services through AppsAdmins.com
Here at Coolhead Tech, we focus on the latest innovations in cloud computing for businesses and education. Because of this, we're partners with both Google Apps for Work and RingCentral, In this article, we'll discuss RingCentral for Google, and how that can benefit you.
Businesses face many challenges in the modern market to stay competitive being inefficient in one of several key areas can cost a business greatly. One such area is in IT infrastructure. IT is a necessity in the modern world but can be a challenge to maintain.
Austin is a city like no other. It's known for live music, casual atmospheres, and incredible food. Finding all three in one place isn't hard in this awesome city we call Austin. With the Mid-size enterprise summit just around the corner we asked a couple of local Apps Admins where they'd recommend a visitor go if they only had one night in Austin. Enjoy!
With Google Apps for Work, each App is synched online, but all files are available to edit and view offline, across platforms. Whether you use Apple, Android, or Windows mobile or desktop products, you have a reliable solution to all potential collaborations and projects. In addition, These core Google business apps boast a 99.9% uptime SLA, so you can rely on them all the time.
The quality of research may be in the eye of the research analyst. However, when reading and considering the results of an analysis done by a reputable research firm, one must still examine the framework and methodology to heighten confidence that the research was done on equitable, solid ground.
The technology provider of today has refined its cloud-based architectures to overcome the inefficiencies of legacy computing. The overall benefits of using Google Apps for Work was quantified in monetary terms in a study conducted by Forrester Consulting.
Millions of people use Gmail as their personal email service. A large selection of those people use Google Apps, such as Drive, Docs, and others, in their personal lives. These apps, fully integrated into one another, are convenient and definitely make the users lives easier. Gone are the days of portable drives or storage for sharing important files, or sending thousands of emails, updating documents through a variety of file formats and style changes.
In the modern business world communication between departments, states, and even different continents is an absolute necessity. While often taken for granted due to how common it is email is one of the most mission critical communication tools businesses make use of. Naturally most businesses seek to set up their own professional grade email system not only for configuration purposes but also increased security. When faced with the choice between on-premise solutions, such as Microsoft Exchange and Google Apps For Work many companies find Google to be a far more viable solution to their business needs. Here is a brief explanation as to why this is.
RingCentral for Google brings a suite of new communication features to Google Apps. Google Apps and the cloud have taken the world of business by storm, but even the capabilities of Gmail and Hangouts haven't been able to subsititute an office PBX system. RingCentral's new Google Apps implementation fixes that issue, and in this post we're going to explain how.
Modern businesses are always looking to streamline their work process while at the same time reducing company expense. Day to day operating costs can use up a good deal of a company’s operating capital on a yearly basis. One area that can be quite expensive and easily overlooked is the phone system. Many businesses still operate using traditional PBX systems a technology that traces its roots to the 1960s.
The total economic impact (TEI) analysis performed by Forrester is truly an eye-opener for corporate decision-makers. It analyzes a number of variables, which play a key role in determining the return on investment (ROI). The report provides a detailed outline of initial and ongoing costs, such as license fees and training expenses. Google commissioned the study to help businesses understand the real value of its cloud-based tools on day-to-day operations. Until now, many entities lacked detailed insights when it comes to quantifying the monetary benefits.
The Forrester Consulting Report on the Total Economic Impact of Google Apps for Work discusses the ways in which Google Apps for Work is maximizing the ability for a mid-market business or an organization to improve communication, heighten efficiency, streamline decisions, and create a linear history for decision making accountability.
A key part of being an Apps Admin is knowing all there is to know about Google Apps System Access and Authentication. These two topics are closely-interrelated, and in this post we'll be discussing Login challenges and how they differ from 2SV, or 2-Step Verification.
Here at Coolhead Tech, we like to cover the latest and greatest in cloud and workplace technology advancements. Today, this means we'll be sharing a whitepaper with you, from our friends at IHS Infonetics. This whitepaper discusses how businesses manage to improve their productivity with cloud-based applications and unified communications. We'll discuss three key points from the whitepaper in this blog post, and if they interest you, we'll link to the full whitepaper at the end so you can dive in.
Austin is a very tech savvy town and everybody loves a new app, but Austin voters sacked Uber and Lyft. Here are some great alternatives in addition to Capital Metro, our bus system and various bike and car rental programs it's easy to get around in Austin (with a little patience for traffic.)
When we're trying to get in shape, personal trainers save us from our greatest adversary: ourselves.
In a similar way, having apps administration prevents your Hubspot efforts from falling into neglect, disorder, and general flabbiness. Apps admin is the personal trainer of your Hubspot-centric marketing, and it can make a wonderful difference.
Every progressive company utilizing contact centers accepts that a cloud-based capability is the way to go in today’s hyper-competitive environment. However, that is like saying you need a smartphone to stay on top of things. The essential success factors if you are considering a cloud contact center solution is determining which potential partner can and will back up its marketing claims, and which center matches your specific requirements.
Here at Coolhead Tech, we like to cover all of the most important features in Google Apps. Recently, 2SV is seeing a surge in popularity, especially for businesses and workplaces using cloud-based solutions like Google Apps. In this article, we'll be discussing 2SV: what it is, how you can benefit from it, and who it should be enforced on.
Austin is a top-rated city for foodies! Great food is all a short stroll from your room at the JW Marriott. These are some excellent casual restaurants with that decidedly Texas flair and they all have full bars...
Communication brings together the skills and knowledge of various people, allowing us to accomplish feats that would otherwise be impossible. Telephone networks have been fueling our ability to communicate with one another for over a century, and the digital revolution in networking technology capability has granted us the ability to send messages filled with audio, video, text, and other complex data formats in the blink of an eye.
People don't talk enough about disaster recovery in a Contact Center. Now, don't take this the wrong way: cloud or not, there's plenty of business continuity solutions available for these centers, and businesses everywhere take advantage of them. However, there's plenty who do not, and a strong disaster recovery solution is one of many things offered by a cloud-based Contact Center.
No doubt you've seen numerous HubSpot vs. WordPress arguments when it comes to finding the right website platform. When you visit HubSpot directly, you'll find that it has more advantages, though it all depends on what you really need for your business.
You also have various plug-ins available to help make your business run more efficiently. This runs from using a unique sales tool, enabling Chrome, to having a general HubSpot app for easy use on any mobile device.
As a Google Apps Admin, you should be aware of securing Gmail admin settings. There's an unfortunately large number of Apps Admins who may not think to disable certain features in their options, features that could potentially leave them and their business vulnerable to security breaches. In this blog post, we'll discuss securing your Gmail communications by disabling IMAP and POP access for your domain.
Forget about traditional PBX, the future of business communications is here with us! Enterprise communication is being influenced by various trends, many of which originate from the Generation Y segment of the consumer market, that are revolutionizing the way companies do business.
For businesses, there is a greater need for real-time communication and execution of business decisions in order to stay ahead of the curve and crush competition. All these rely on one particular component of business: Communication.
Having applications designed to make the work of doing work simpler and easier is one of the greatest advantages of the 21st century, but one digit falling out of place in the horde of information flowing in and out of modern companies can unleash devastation that costs people their livelihoods. More likely, lost or misplaced data that is difficult to use can result in untold man hours being lost to unnecessary digital forensics - a cost that small-to-medium businesses (SMBs) cannot afford. Luckily, Google has been working on a solution tailored to their needs.
Here at Coolhead Tech, we cover a lot about cloud-based solutions such as RingCentral or Google Apps. Today, we'll be discussing the former, in the form of best security practices for hosted contact centers. Let's begin.
Here at Coolhead Tech, we cover a lot of topics around Google Apps and being an Apps Admin. In this post, we'll be discussing the Google Apps OAuth domain key, another important topic for Google Apps System Access and Authentication.
We're honored to be announced winner of the “HubSpot Integrations Innovations Impact Award” for our work with the Ben Carson for President campaign.
The Integrations Innovations Impact Award recognizes creative use of HubSpot’s Connect Platform and honors the innovative way Hubspot Partners, like Coolhead Tech, provide unique services for their clients.
Here at Coolhead Tech, we specialize in covering the latest in cloud applications for businesses and schools. Today, we'll be covering all the latest updates for RingCentral, one of the most prominent cloud VoIP/PBX solutions available on the market today.
Brunch is a meal that exists between worlds. It's too late and relaxed to be breakfast, too early and essential for lunch. As ethereal as the astral plane, brunch helps us relax and reset. It's one last hurrah before the week starts. In Austin, the simple migas is a fixture, with black beans, eggs and tortillas, and it's delicious. But there's more out there than just eggs. Even when it's just eggs, there's something more. Often locally sourced and sustainable, the passion and the dedication of each chef in each restaurant shines through in a big way.
Private branch exchange (PBX) is defined as a private telephone network that allows businesses to share numerous outside lines for making external calls. The name comes from the way that the technology interacts with the public switched telephone network (PSTN). The term “private” is used because the network is separate from the PSTN, but it can connect to it. The word “branch” refers to how PBX relates to the PSTN; basically it is a branch off the main circuits. The label “exchange” is used to describe how connections are altered, which allows higher numbers of calls to be routed through fewer lines. Now businesses have a choice to make that could significantly impact their bottom line, and their efficiency. Its business phones decision time: cloud PBX vs traditional PBX.
Sunday morning in Austin is often the extension of the Saturday night before, especially for visitors. Whether you are still up or whether you are waking up, you will need to start with some strong coffee, perhaps...
You've done the hard work of creating buyer personas, and now you're trying to craft content that will attract and convert them. But at times it feels as if you're swimming wildly in the dark. You're not exactly sure how to shape your overall strategy--what content to produce and when to produce it--and that's when the work becomes frustrating and exhausting.
Here at Coolhead Tech, we're introducing a new series called Ask A Google Apps Admin. In this series, we'll be discussing various need-to-know topics for businesses and Apps Admins hoping to perform large deployments (100+) or simply wanting to maintain best practices.
You could easily say creating customer personas is the marketing equivalent to writing fiction. It works similarly by creating characters you care about and sometimes basing them on real-life people. While you may debate the idea of customer personas being close to fictional character creation, consider how much you can learn by creating an imaginary customer.
The primary goal of all aspects of RingCentral for Google is to implement RingCentral/cloud PBX communication features directly into the web apps offered by Google Apps. In this post, we'll discuss the most major implementations in three different Google Apps, as well as a link to a live demonstration that goes into more detail.
Another month means another set of Google Apps New Features, and June is no exception. The latest update to Google Apps has brought new features to consumers and business customers alike, and in this article we'll be discussing the three big new features for the consumer side of things. Let's begin!
What If I told you that the "secret" to transforming a client from being an “unknown” in the political sphere to a top tier presidential candidate in less than a year, was as simple as drinking orange Cool-aid. Impossible Right?
Here on Coolhead Tech, we talk a lot about the power of Google Apps, RingCentral and other business apps. Today we're going to take a little break from simply describing perks today, however, and instead discuss a real-life case study. We've covered RingCentral for Google extensively recently, but now we're going to talk about how that effected Lindamood-Bell, a midmarket company based in California.
When a world renown neurosurgeon who happens to be considering a run for the most powerful office in world contacts you for IT consulting, you better bring your A (apps) Game.
Here at Coolhead Tech, we like to help you stay up to date with Google Apps and other cloud solutions for businesses. In this article, we'll be discussing the latest Google Apps New Features for Apps Admins in particular. Non-Admins, be careful: there's a lot of tech talk after this point but don't worry your update roundup is next.
As almost any marketing professional and they will tell you that the best type of Chromebook for their purposes will combine an excellent facility for managing the written word combined with a reasonable ability to manipulate images. With that thought in mind, we sought out the best Chromebooks for marketers. Soon with Android App Support...
On its website, RingCentral touts itself as a complete communications system. There is no doubt that it has plenty of cloud-based phone services to offer businesses, and one of its best features is its integration capabilities. Whether your business or department prefers Ringcentral for Google Apps, Office 365, Zendesk or custom integration, introducing RingCentral is easy. It basically consists of plugging your phones and PCs into an Internet connection and setting up the RingCentral app on employee’s smartphones. An account representative helps you figure out logistics such as how many IP phones are needed. So, here is a look at our top four RingCentral business app integrations.
If you’re a Google Apps user, you’ve heard of Chromebooks, those little laptops with all their apps and files in the cloud. With their one pre-installed app, the Google Chrome Internet browser, these Chrome devices start up quickly and have a long battery life. They also also comes with 100 GB of cloud storage.
Online meetings, a staple in how we work today. Now in HD! Earlier this month we compared RingCentral's free/included online meeting software to GotoMeeting. Today it's Cisco's Webex Premium 25 versus Ringcentral Meetings.
Here at Coolhead Tech, we use our expertise in Google Apps for Work and other high-end cloud solutions to equip businesses with the latest and greatest. In this article, we'll be explaining how to get Chrome OS Kiosk Mode up and running on your Chrome devices, as well as those concepts to start with.