Use labels to categorize your messages. Labels are like folders, but with a twist: You can apply multiple labels to a message, so you can "store" a single copy of a message in multiple labels. Labels are great for managing high volume Gmail accounts and provide excellent future reference.
Gmail filters are similar to Email Rules in Microsoft Outlook or Lotus Notes. Use filters to manage your incoming messages. With filters, you can automatically label, archive, or delete messages based on keywords and other criteria.
With Google Apps, you can easily organize, find, contact, and track information about all the people and groups you correspond with—both personal contacts and people in your organization. You can manage contacts in an online address book called the Contact Manager. And you can quickly find addresses when composing mail messages or setting up calendar events.
Often you need to include something in an email, even if you are already sharing files in Google Apps. With Gmail you can attach a document from your computer, Google Drive or from a web link. You can also insert calendar invites for easy event replies.
Replying, Forwarding and Printing messages in Gmail is easy. It is helpful to know the differences in conversation view and how to reply, forward and print a specific message versus the entire conversation.
If your business or organization is switching to Google Apps congratulations, sending an email has never been easier. Gmail is accessible from any modern web browser or mobile device. It's got an intuitive interface that makes it easy to manage your daily email load.
Most people know threaded conversations as the style of social network posts, product reviews and web forums. It's the same, by default, in Google Apps and Gmail. Conversation view keeps all messages in a thread together, which makes it easier to keep track of them and reduces Inbox clutter. It's a feature that's simply not available in legacy email clients.
Google Apps includes a powerful alternative to Powerpoint presentations called Google Slides. You can work on Google Presentations together, as a team. Since everything's stored in Google Drive you can access, edit and present from any modern browser or mobile device.
Google Spreadsheets is a great alternative to Microsoft Excel. The interface is minimalist yet powerful and you can collaborate on Google Spreadsheets with up to 99 other colleagues. Spreadsheets can also include online forms, allowing you to collect data into the sheet instantaneously.