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Coolhead Tech Recognized on 2016 CRN Next-Gen 250 List

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Coolhead Tech has again been recognized for our leading solutions using Google Cloud products such as G Suite - Google's apps for work.   Our AppsAdmins.com service offers flat-rate migration, administration and management of Google Cloud products which provides mid-market IT departments to focus on bigger and better projects.

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An Introduction to RingCentral's Amazing Cloud Call Center

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In the modern business world ‘The Cloud’ has become one of the most common terms for the ever expanding use of cloud based data and storage systems. Some advantages of the cloud include removing centralized databases, increasing accessibility, and eliminating data silos just to name a few. However, cloud based services can also be used as the backbone of your call and contact center. By replacing traditional phone technology you gain several advantages which are detailed below.

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Here's the Difference Between Google's G Suite Business and Basic

Google's G Suite of business apps is fast becoming mature enough to provide effective solutions for mid-market and large businesses to collaborate and innovate.  The rebranded suite (formerly Google Apps for Work) allows any organization to boost productivity and comes in two variants: Basic and Business.  G Suite Business is the premium edition that offers access to all apps available in Basic in addition to Google Vault and unlimited storage. Most importantly G Suite Business comes with an array of audit and reporting features as well as Drive administration capabilities.

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Planning for Large Chromebook Deployments

Here at Coolhead Tech, it's our goal to help you roll out the best possible deployments for your Google Cloud setups. In this article, we'll be discussing large Chromebook Deployments (common in Education)- specifically, the setup to do beforehand, the evaluation process, and then taking action after your planning phase.

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RingCentral for Google Keeps Getting Even Better.

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RingCentral for Google has been updated again and is another step towards seamless integration, collaboration, speed, efficiency, security, and simplicity.   As a cloud communications system used in conjunction with GSuite Business,  RingCentral for Google is the most powerful communications solutions available for business.

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Closing the IT Security Gap in Mid-Market Companies

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When criminals, foreign governments, or supposed activist organizations launch cyber attacks on businesses, it only makes the news when big corporations are the targets, but mid-size companies are the victims of these same type of attacks more often than people think. In fact, small and mid-size companies are more frequently becoming the targets of attacks because hackers view their data as easy to access. Attackers know this because mid-size companies invest far less in cyber security than their larger counterparts, partly because they think they are obscure targets. In order to close this security gap, smaller companies will need to reevaluate their IT security needs and start relying more on service providers like Google and their cloud computing solutions.

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Top 8 New Features in Google's G Suite Apps for November

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One key advantage you gain by using Google’s G Suite Apps as a part of your business environment is regular software updates. Aside from increasing program efficiency and security Google also adds new features regularly. By adding onto and improving program features the G Suite platform becomes more useful for both admins and end users. Here are six new features you will find quite useful as a G Suite Apps Admin and two additional features that will prove useful for your end users.

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G Suite Apps Admins:  Do you use delegated Admin role access?

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Managing multiple super administrators can be quite a hassle. Using delegated role access can assist in cutting back in the amount of super administrators needed and neatly assign roles to specific admins. Here at Coolhead Tech, we're experts on GSuite Apps System Access and Authentication. Thanks to our experience, we can help you with these troubles.

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Here's How Apps Admins can Restrict Access to Specific Youtube Videos

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Whether you run a business or school, every student and employee undoubtedly enjoys YouTube in some way. Occasionally they may sneak a few short videos in here and there, and more power to them, however! This causes a distraction and ultimately disrupts the working or educational environment. In this article, we'll cover how any company, school or organization has the power to block all of YouTube or just restrict parts of it, filtering out the distractions and allowing the educational!

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