Forget about traditional PBX, the future of business communications is here with us! Enterprise communication is being influenced by various trends, many of which originate from the Generation Y segment of the consumer market, that are revolutionizing the way companies do business.
For businesses, there is a greater need for real-time communication and execution of business decisions in order to stay ahead of the curve and crush competition. All these rely on one particular component of business: Communication.
Having applications designed to make the work of doing work simpler and easier is one of the greatest advantages of the 21st century, but one digit falling out of place in the horde of information flowing in and out of modern companies can unleash devastation that costs people their livelihoods. More likely, lost or misplaced data that is difficult to use can result in untold man hours being lost to unnecessary digital forensics - a cost that small-to-medium businesses (SMBs) cannot afford. Luckily, Google has been working on a solution tailored to their needs.
Here at Coolhead Tech, we cover a lot about cloud-based solutions such as RingCentral or Google Apps. Today, we'll be discussing the former, in the form of best security practices for hosted contact centers. Let's begin.
Here at Coolhead Tech, we cover a lot of topics around Google Apps and being an Apps Admin. In this post, we'll be discussing the Google Apps OAuth domain key, another important topic for Google Apps System Access and Authentication.
Here at Coolhead Tech, we specialize in covering the latest in cloud applications for businesses and schools. Today, we'll be covering all the latest updates for RingCentral, one of the most prominent cloud VoIP/PBX solutions available on the market today.
Brunch is a meal that exists between worlds. It's too late and relaxed to be breakfast, too early and essential for lunch. As ethereal as the astral plane, brunch helps us relax and reset. It's one last hurrah before the week starts. In Austin, the simple migas is a fixture, with black beans, eggs and tortillas, and it's delicious. But there's more out there than just eggs. Even when it's just eggs, there's something more. Often locally sourced and sustainable, the passion and the dedication of each chef in each restaurant shines through in a big way.
Private branch exchange (PBX) is defined as a private telephone network that allows businesses to share numerous outside lines for making external calls. The name comes from the way that the technology interacts with the public switched telephone network (PSTN). The term “private” is used because the network is separate from the PSTN, but it can connect to it. The word “branch” refers to how PBX relates to the PSTN; basically it is a branch off the main circuits. The label “exchange” is used to describe how connections are altered, which allows higher numbers of calls to be routed through fewer lines. Now businesses have a choice to make that could significantly impact their bottom line, and their efficiency. Its business phones decision time: cloud PBX vs traditional PBX.
Here at Coolhead Tech, we're introducing a new series called Ask A Google Apps Admin. In this series, we'll be discussing various need-to-know topics for businesses and Apps Admins hoping to perform large deployments (100+) or simply wanting to maintain best practices.
The primary goal of all aspects of RingCentral for Google is to implement RingCentral/cloud PBX communication features directly into the web apps offered by Google Apps. In this post, we'll discuss the most major implementations in three different Google Apps, as well as a link to a live demonstration that goes into more detail.