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RingCentral Updates for July 2016

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Here at Coolhead Tech, we specialize in covering the latest in cloud applications for businesses and schools. Today, we'll be covering all the latest updates for RingCentral, one of the most prominent cloud VoIP/PBX solutions available on the market today.

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5 great places for Brunch in Austin

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Brunch is a meal that exists between worlds. It's too late and relaxed to be breakfast, too early and essential for lunch. As ethereal as the astral plane, brunch helps us relax and reset. It's one last hurrah before the week starts. In Austin, the simple migas is a fixture, with black beans, eggs and tortillas, and it's delicious. But there's more out there than just eggs. Even when it's just eggs, there's something more. Often locally sourced and sustainable, the passion and the dedication of each chef in each restaurant shines through in a big way.

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Business Phones Decision Time: Cloud PBX vs Traditional PBX

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Private branch exchange (PBX) is defined as a private telephone network that allows businesses to share numerous outside lines for making external calls. The name comes from the way that the technology interacts with the public switched telephone network (PSTN). The term “private” is used because the network is separate from the PSTN, but it can connect to it. The word “branch” refers to how PBX relates to the PSTN; basically it is a branch off the main circuits. The label “exchange” is used to describe how connections are altered, which allows higher numbers of calls to be routed through fewer lines. Now businesses have a choice to make that could significantly impact their bottom line, and their efficiency. Its business phones decision time: cloud PBX vs traditional PBX.

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7 of our favorite Things To Do On Sunday Morning in Austin

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Sunday morning in Austin is often the extension of the Saturday night before, especially for visitors. Whether you are still up or whether you are waking up, you will need to start with some strong coffee, perhaps...

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How to Provide the Best Content at the Right Time - -Explained in 3 Simple Stages

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You've done the hard work of creating buyer personas, and now you're trying to craft content that will attract and convert them. But at times it feels as if you're swimming wildly in the dark. You're not exactly sure how to shape your overall strategy--what content to produce and when to produce it--and that's when the work becomes frustrating and exhausting.

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Ask a Google Apps Admin - Intro to Google Apps Security and Privacy

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Here at Coolhead Tech, we're introducing a new series called Ask A Google Apps Admin. In this series, we'll be discussing various need-to-know topics for businesses and Apps Admins hoping to perform large deployments (100+) or simply wanting to maintain best practices.

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The Absolute Importance of Understanding Personas: Targeting as an Art Form

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You could easily say creating customer personas is the marketing equivalent to writing fiction. It works similarly by creating characters you care about and sometimes basing them on real-life people. While you may debate the idea of customer personas being close to fictional character creation, consider how much you can learn by creating an imaginary customer.

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See how you can boost productivity with RingCentral for Google. [Demo on Demand]

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The primary goal of all aspects of RingCentral for Google is to implement RingCentral/cloud PBX communication features directly into the web apps offered by Google Apps. In this post, we'll discuss the most major implementations in three different Google Apps, as well as a link to a live demonstration that goes into more detail.

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Google Apps Update Roundup: Top 3 New Features for Google Apps Users in June 2016

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Another month means another set of Google Apps New Features, and June is no exception. The latest update to Google Apps has brought new features to consumers and business customers alike, and in this article we'll be discussing the three big new features for the consumer side of things. Let's begin!

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