Here at Coolhead Tech, we cover a lot about cloud-based solutions such as RingCentral or Google Apps. Today, we'll be discussing the former, in the form of best security practices for hosted contact centers. Let's begin.
Here at Coolhead Tech, we cover a lot of topics around Google Apps and being an Apps Admin. In this post, we'll be discussing the Google Apps OAuth domain key, another important topic for Google Apps System Access and Authentication.
We're honored to be announced winner of the “HubSpot Integrations Innovations Impact Award” for our work with the Ben Carson for President campaign.
The Integrations Innovations Impact Award recognizes creative use of HubSpot’s Connect Platform and honors the innovative way Hubspot Partners, like Coolhead Tech, provide unique services for their clients.
Here at Coolhead Tech, we specialize in covering the latest in cloud applications for businesses and schools. Today, we'll be covering all the latest updates for RingCentral, one of the most prominent cloud VoIP/PBX solutions available on the market today.
Brunch is a meal that exists between worlds. It's too late and relaxed to be breakfast, too early and essential for lunch. As ethereal as the astral plane, brunch helps us relax and reset. It's one last hurrah before the week starts. In Austin, the simple migas is a fixture, with black beans, eggs and tortillas, and it's delicious. But there's more out there than just eggs. Even when it's just eggs, there's something more. Often locally sourced and sustainable, the passion and the dedication of each chef in each restaurant shines through in a big way.
Private branch exchange (PBX) is defined as a private telephone network that allows businesses to share numerous outside lines for making external calls. The name comes from the way that the technology interacts with the public switched telephone network (PSTN). The term “private” is used because the network is separate from the PSTN, but it can connect to it. The word “branch” refers to how PBX relates to the PSTN; basically it is a branch off the main circuits. The label “exchange” is used to describe how connections are altered, which allows higher numbers of calls to be routed through fewer lines. Now businesses have a choice to make that could significantly impact their bottom line, and their efficiency. Its business phones decision time: cloud PBX vs traditional PBX.
Sunday morning in Austin is often the extension of the Saturday night before, especially for visitors. Whether you are still up or whether you are waking up, you will need to start with some strong coffee, perhaps...
You've done the hard work of creating buyer personas, and now you're trying to craft content that will attract and convert them. But at times it feels as if you're swimming wildly in the dark. You're not exactly sure how to shape your overall strategy--what content to produce and when to produce it--and that's when the work becomes frustrating and exhausting.
Here at Coolhead Tech, we're introducing a new series called Ask A Google Apps Admin. In this series, we'll be discussing various need-to-know topics for businesses and Apps Admins hoping to perform large deployments (100+) or simply wanting to maintain best practices.