RingCentral Live Reports is designed to empower administrators with the ability to anticipate and diagnose any potential issues that could impact users. Customer interactions can be tracked in real-time to ensure that service standards remain high. The product is offered as part of the RingCentral Office and not a standalone.
Google’s G Suite Business Edition is a well reviewed professional version of Google’s online office platform with PC Magazine noting that “G Suite is a superbly powerful and elegant choice and an Editors' Choice winner for business-class cloud-based office suites.” With multiple G Suite editions, it's important which is right for your business. Here is a brief overview of the advantages a G Suite Business Edition subscription has and how it compares to other G Suite Options.
Google recently announced the launch of their brand-new service, "App Maker", the latest and greatest entry in the drag-and-drop DevOps market for building exceptional retail and business apps. Google's App Maker makes it easier for people to develop basic applications that are specifically suited for their organization.
Recently, many companies have been examining Cloud and the potential it might offer in terms of cost-savings and flexibility. However, there's also an opportunity to use a Multi-Cloud Strategy including GCP for security purposes too, creating a safe infrastructure and applications.
Over the last decade or so, the prevalence of cloud-computing has really skyrocketed. What started off as nothing more than a limited collection of computing services, has now evolved into a highly-sophisticated ecosystem, rapidly emerging as the de-facto solution for enterprise IT. According to a study by Microsoft, nearly a third of organizations are working with four or more cloud vendors. In other words, it seems that the future of IT isn't just cloud computing - it's multi-cloud.
Coolhead Tech, a Texas Born Cloud Company, welcomed CompTIA’s ChannelCon and Vendor Summit to Austin this week with key initiatives for the community. The three day event, held downtown at the J.W. Marriott connects the IT industry’s leading solution providers, vendors, distributors, professionals and media for training, collaboration and networking.
RingCenteral’s G suite plug-in allows you to easily access their Cloud PBX platform from within Gmail, Docs and Drive but they also offer a standalone mobile app for Android and Apple devices. This allows you to access RingCenteral’s many features from your own smart devices. Here is a brief overview of the app and the features it offers.
Chromebooks are helping businesses of varying sizes streamline workflows and boost productivity. These hybrid devices provide a viable way to merge the desktop and mobile experience. A report published on Wired summed up the role played by the notebooks ''Chromebooks are exactly what the computer world needs now: simple, secure, usable.''
The dog days of summer are here but in a couple of weeks most folks will have returned from summer adventures, rest and relaxation to begin the flurry of activity surrounding the return to the daily grind of work and school. Here at Coolhead Tech we're taking our mandate of helping midsize enterprise IT Departments get "Back to Cool" with solutions like G Suite Business, Enterprise and Google Cloud Platform.