Over the past few days, I have been familiarizing myself with RingCentral. Not only as a client, but as a reseller. RingCentral is a publicly traded provider of cloud-based phone systems for businesses. In layman’s terms, RingCentral is an online service that allows your business to manage the phones and extensions. I have spent several hours studying and preparing for the certifications that RingCentral offers. This time acquiring knowledge about the products and services that RingCentral provides has given me the opportunity to note some of the staple features of the company.