Moving to the Cloud will ease the burden on I.T.
Apps Admin Tasks include any process or procedure performed in an application's Administration Console.
Admin tasks are matched with the appropriate team member who is vendor certified and specalizes in that particular Admin Console.
Vendors such as Amazon Web Services, Google for Work, Microsoft IT and RingCentral offer certification exams for engineers seeking to demonstrate their ability to deploy and manage services in accordance with company best practices.
1) Initial Apps Migrations and Deployments are included as part of our Migration Services for Google Apps, Office 365 and Ringcentral.
2) While help desk services are available end user technical support is not included in our Unlimited Apps Admin task service.
3) Any task that is not within the scope of our Admin Console access, including integration with other services such as Active Directory.
Unlimited. Yes, send in unlimited Apps Admin Tasks. We'll work through the Admin Console as fast as possible, one task at a time. Once a task is completed and approved by you, we'll move on to the next task.
Tasks are completed within 4 business hours with priority service level agreements available. The average time is calculated based on the time the task is open with us (does not include time waiting for a response on client side.)
Admin tasks are performed on a first come first serve basis, matched with the appropriate team member that is vendor certified.