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All Together Now: Coolhead Tech Celebrates 10 years with Google Admins and IT Leaders at Alamo Drafthouse Event

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Local Cloud Consultant doubles down on Austin and Google Cloud, Announces Key Hire and AI Developments.

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Safe and Sound: Google's New Security Center for G-Suite Enterprise

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Google is all about making life easier for their customers. Whether it's customers using the search function to find important information online, or businesses transforming their companies with cloud-based technology, Google is there to offer support and guidance. In the enterprise world, the search giant knows just how important it is to put great security at the heart of everything an organization does. They believe that CIOs with a bird's-eye view over business components can more readily manage threats, and act based on important insights.

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Getting Started with Google Data Studio in G Suite

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We all know how valuable data can be. In fact, the right information can mean the difference between a successful organization and just another failed competitor. In 2017, we discovered that 90% of the world's data was created over the last two years. Currently, we're outputting around 2.5 quintillion bytes each day, through conversations, interactions online, and so much more. We have piles of valuable data ready and waiting for us, but we don't have a reliable way to tap into it. At least, we didn't - until now.

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Volusion Case Study: Migrating 30,000 Stores to Google Cloud

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Recently, the only eCommerce platform specifically designed to support the needs of small-to-midsized companies announced an incredible migration success on the Google Cloud. During the upcoming Google Next 18 event on July 24th to July 26th, Austin, Texas based Volusion will be talking us all through how they successfully migrated more than 30,000 eCommerce stores to the GCP.

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Jumping into July, Together: Google's Latest Announcements Ahead of Cloud Next 18!

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Business environments in the mid-market space are constantly evolving - just the cloud itself. Here at Coolhead Tech, we pride ourselves on our ability to stay on the cutting edge of the latest announcements, updates, and original insights from Google.  At the beginning of the month we introduced our partnership with The Apps Admin Company.  We're excited to jump into July, together, to serve IT Professionals in everything Google Cloud.

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Apps Admins & Google Cloud Composer: Your Partner for Multi-Cloud Mastery

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On the 1st of May 2018, Google announced a new solution for IT administrators who want to make the most out of the hybrid and multi-cloud architecture. The beta launch of the new "Cloud Composer" solution - a managed service for Apache Airflow, makes workflow management and creation simple and consistent.

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Patch Data Leaks with the Google Cloud Security Command Center

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Lately, it appears there's a never-ending stream of security breaches appearing in the media. Data in the cloud gets exposed, and we all find ourselves panicking over whether we can really keep our information secure.

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Enhancing the Employment Model: Google Cloud Job Discovery

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The Google Cloud Job Discovery system is part of the "Google for Jobs" feature introduced by the people responsible for the machine learning growth in Google over the last few years. The "Google for Jobs" program is a commitment made by the technology and search giant to help people find the jobs they need more easily - and therefore tackle some of the problems to do with unemployment and poverty.

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How to Set Up a Marketing Data Warehouse on the Google Cloud Platform

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 The role of the marketer in the modern world is evolving rapidly. In an environment where the only true way to differentiate yourself in your chosen industry is through an exceptional, and intuitive experience, marketing experts need to understand the customers they're trying to connect with. The good news is that there's plenty of data out there for the marketing team to tap into. Every interaction, sale, and conversion offer up a handful of great information that marketers can use to evaluate the buyer journey.

The bad news is that most companies don't know how to use the data they have access to in an efficient, actionable way. Thanks to the recent integration between Salesforce and the Google Cloud Platform, that could be about to change. To help you get more out of your GCP experience, we're going to offer a step-by-step guide to setting up your marketing data warehouse on the Google Cloud. 

 

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Searching for Meaning: The Google Translate API

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At this point, Google is probably best known as both a search engine giant, and a company that's prone to experimenting with some of the newest and most appealing technologies in the industry. While Google has always liked to stay ahead of the curve, it's becoming increasingly obvious that machine learning is an important part of the brand's value proposition. In fact, the Google Cloud Platform now comes readily pre-packed with several machine learning solutions, all the way from systems that can understand the context of images, to Google Translation.

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What's Next Texas? Find Out at This Google Cloud Extended Event to be held in Austin.

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Love staying on top of the latest news and trends around Google Cloud? We do too. That's why we're not only revving up for Google Next ‘18 this year; we're rocking the G Suite again this summer by being a sponsor of Next ‘18 Extended Austin at the Alamo Drafthouse Ritz on July 24.

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Should You Consider Adding Chrome Devices to the Company PC Mix?

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According to recent statistics revealed in 2017, during 2018, around 5.5% of all the PC devices sold will be Chrome-based solutions. This means that Chrome may have officially surpassed Linux as the ultimate OS for enterprise facilities. Not only are Chrome devices easy to use, versatile, and adaptable, but they're also secure, and low-cost too - perfect for those who don't want to compromise on performance due to a low budget. From Chromebooks to Chrome boxes there are many incredible reasons for organizations from every vertical to add these solutions to their company arsenal. For example:

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Track Cloud Vulnerabilities with the GCP Cloud Security Scanner

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Security is probably the most significant buzzword in the enterprise these days. No matter which vertical you're in, what kind of market you serve, or what you have to sell, security is key to becoming and staying successful. Of course, as the technology world continues to evolve, delivering new opportunities and innovations - the number of potential threats grows with it. The only way to make sure that you're protected is to invest in the right tools and resources.

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Staying on Top of Online Business Safety: The Importance of a G-Suite Security Review

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Whether it's scale, agility, or flexibility that you're looking for, the cloud can transform your business, preparing it for the ever-evolving digital world. Cloud technology offers mid-sized enterprises countless benefits by giving them the freedom they need to access data and innovation without overspending. G-Suite is just one of the platforms designed to support these businesses, by giving them a host of intelligent applications to tap into, all the way from email, to analytics. It's easy to see why 3 million businesses rely on G Suite to keep them connected.

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4 Fantastic Uses for Chrome Devices in the Enterprise World

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When Google announced they would be releasing their very own OS alongside a range of incredible devices to support and enhance the enterprise world, critics didn't think that the Google solution would ever come close to Linux and Windows in terms of popularity. Now, of course, more companies are starting to tap into the benefits of these simple, accessible, and lightweight devices than ever before.

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GCP Machine Learning Guide

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The Google Cloud Platform or "GCP" is a set of assets supported by Google data centers around the world. Because these assets exist on the cloud, there's no need for enterprises to install new hardware to make the most of them, instead, they can simply sign up for a license, and adjust their computing infrastructure as the business grows.

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Don't Miss Out on Summer: Here's how to Get More G-Suite for Less in June.

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When you first started your cloud strategy, you probably thought that the basic plan on G-Suite was enough to launch you into the stratosphere. After all, maybe you didn't have that much data to worry about, or you were looking into keeping most of your activities on-premise at first. Of course, as your business started to grow, you may have discovered that your cloud needs to be developed with it.

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Deploying Google Devices in the Enterprise: The Complete Step-by-Step Guide

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 There's a good chance you're already familiar with the concept of "Chrome". Chrome is one of the most popular web browsers on the market today, developed by the incredible technology giant - Google. Chrome devices, on the other hand, are hardware solutions made for work, that tap into the vast selection of unique cloud-based services and apps that Google has to offer.

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News Roundup for Google Cloud Platform - Here's What's New for June, 2018.

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If you're a Google Cloud user, then you'll know how important it is to stay ahead of the curve with this innovative technology. As leaders in the worlds of machine learning, big data, and productivity, Google is constantly adding new features to their system. That's why it's so important to regularly audit your experience and make sure that you're getting the most out of the GCP.

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Introducing G-Suite: Everything You Need to Know About Google on the Cloud

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For many companies considering the versatility and scalability of the cloud, G-Suite is the ultimate productivity package. A collection of cloud-based services intended to give companies, non-profits, and educational facilities a new way to connect and create online, G-Suite is transforming the business environment one step at a time.

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Salesforce and G Suite - The Perfect Pairing for Success in the Cloud.

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 Back in November of last year (2017), Salesforce and Google announced one of the most high-profile partnerships to hit the cloud computing world. Bringing together one of the world's most popular cloud computing portfolios, and an incredibly lucrative customer relationship management software was a genius move for both companies. Now, the Salesforce core platform and G Suite will be intrinsically linked - but what does that mean for users? 

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Valuable Data Visualization with Google Data Studio

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 If you're keen to use top-of-the-line analytics and data metrics to grow your business, then it's worth investing in Google Data Studio. The most recent tool in the Google Analytics 360 suite, this public Beta solution pulls information from various data collection programs into a centralized single dashboard, delivering a range of streamlined interactive reports.

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Cloud Solutions for Healthcare on Google Cloud

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The strategy that Google Cloud takes towards healthcare is a reflection of Google's overall approach to machine learning, artificial intelligence, and the future of technology. Ultimately, Google is all about accessing data from across the world and making it as usable and accessible as possible to the people who need it most. Unlocking knowledge for the healthcare industry means helping these professionals unlock intuitive and informative solutions, while keeping data secure.

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The 4 Pillars of the Google Chrome OS Value Proposition

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Chrome OS by Google is an incredible open-source operating system created by Google and based on the Linux OS. The operating system was inspired by the success of the Chrome web browser, and it's designed as a platform that connects users to their data and applications within the cloud.

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Could 8x8 Become a Contender for Mid-Market G-Suite Companies?

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In today's agile environment, it's safe to say that communication is key. Almost every business is looking for the best way to manage their online assets with tools, communication strategies, and flexible cloud-based storage. The rise of new technology has meant that organizations now have access to all kinds of new resources to boost their performance but choosing the right vendor to work with can be the difference between failure and success for many.

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Not Your Average Network: Networking Solutions on the Google Cloud

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 These days, it seems like every midmarket company and enterprise is planning their migration to the cloud. After all, cloud environments offer greater flexibility, versatility, and scalability in today's agile digital world. Of course, just because you've decided that cloud computing is the right solution for you, doesn't mean you know exactly how you should launch your migration. There are several big cloud providers out there to choose from and deciding on your solution can be a daunting task. 

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Embracing Digital Transformation: 4 Initiatives for IT in The Cloud

  • May 4, 2018

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Whether you're running a successful small business, or you have hundreds of employees working for your brand, there's no doubt you've noticed a shift in the companies of the day. In a world where everyone is connected, digital transformation has become a natural part of business growth. After all, you need to be in touch with the latest developments in the technical landscape if you want to stay ahead of the competition.

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Are Multi-Cloud Strategies Crucial to Collaboration? The Value Propositions

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The age of the cloud is upon us, whether your business is ready, or not. In recent years, we've seen cloud strategies truly begin to evolve. In the early days, enterprises simply migrated some of the applications to the cloud to reduce the IT load. However, today, increasing numbers of organizations are developing individual multi-cloud strategies to optimize their network, and critical-application performance.

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Give Your G Suite Users the New Gmail UI and Features Right Now.

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It's Simple.. In the G Suite Admin Console navigate to Gmail advanced settings and search 'early.'  If the search doesn't work, here's how to manually get to the settings in the admin console.

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The Chrome Device Waiting Game: Don't plan that Enterprise Deployment just yet.

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For a Chrome Device Admin, what's worse than KFC running out of chicken?  Yup, you guessed it, Chrome OS having no available new devices to bring to the marketplace this spring. Things seem a little slower than normal for Chrome devices this year. While it's safe to say that the devices that already exist in the Chrome portfolio are impressive, they're just not enough to highlight the latest features and fantastic updates that Google's Chrome Operating System has to offer.

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Here's Why IT Leaders Should Consider G Suite by Google Cloud

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If you're on the hunt for the most user-friendly and feature-rich solution for communication, collaboration, and productivity in your business, then it's time to consider G-Suite by Google Cloud. As a service that combines everything from cloud storage, to calendars, productivity software and more, G Suite allows modern businesses to stay ahead of their competitors, and on top of their workload.

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G Suite Business or Enterprise: Your Guide to Google's Mid-Market Collaboration Solutions

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Teams that work more efficiently together are naturally more productive. Google's answer to this upgrade in productivity is "G Suite", a selection of intelligent applications designed to bring teams closer together so that they can adapt, improve, and achieve more than their competition.

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This Spring's Midsize Enterprise Summit is Designed to Propel Midmarket IT Leaders through 2018 and Beyond.

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 Thanks to the growing trend of digital transformation, the business world is evolving at a more rapid pace than ever before.  IT leaders and executives are under exceptional pressure to determine what their place might be in relation to a constant stream of new technologies, all the way from IoT, to AI and containers in the Cloud. When paired with the need to meet threats coming from various directions in the marketplace, this pressure is constantly leaving business leaders shaken and confused, unsure how to connect with partners and customers.

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Your G Suite Pricing Questions Answered

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Every year Coolhead Tech and Google Partners migrate thousands of companies to G Suite Basic, Business and Enterprise.   At first glance, Google's G Suite pricing is straight forward but most of the questions we receive relate to pricing and the cost of Google Apps and Services.

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Achieve Actionable Insights with Google Cloud Video Intelligence

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As the era of digital transformation continues, one of Google's primary goals is to ensure that developers find it as easy as possible to add intelligence features into their applications. With the Google Cloud platform, they're constantly delivering new and improved solutions, from cloud data storage to machine learning features.

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The Two Types of Billing plans for G Suite

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New G Suite customers are required to set up a premium subscription following the expiry of the free trial period of G Suite. Google bills active accounts at the beginning of each month. Companies enjoy access to a comprehensive set of services designed to boost productivity, collaboration and communication.  In addition to three G Suite pricing packages, Google offers two billing plans from which to choose: the flexible plan and the annual plan.

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Why CIOs Need Blockchain on the Cloud

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The world of cloud computing is changing, and it's thanks to the emergence of something that you might never have connected with data storage before today: the Blockchain. If you've ever heard of Bitcoin or cryptocurrency, then you've probably heard the term "Blockchain" in passing. After all, this is the technology that crypto traders use to buy and sell Bitcoins on the internet. However, scientific minds and technical engineers are beginning to discover that there's more to the Blockchain than the capacity for building wealth.

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Your Introduction to Google Cloud's Dataflow Model

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To suggest that the cloud computing market was taking off would be nothing short of an understatement. These days, if you're not already migrating into a cloud-based architecture, then there's a good chance that you're at least thinking about hybrid solutions and the ways you can tap into powerful, scalable applications through the cloud.

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3 Simple steps to ready users for a switch to G Suite

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G Suite provides access to a wide selection of apps designed to help organizations boost productivity. The services also allow entities to communicate and collaborate more efficiently. It comes as no surprise that thousands of small, medium and large organizations rely on the platform to improve operational efficiency. However, transitioning to the cloud requires proper planning. Doing so ensures that all employees are well-informed and prepared for the migration process.

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Change Management Matters: Best Practices for Switching to Google

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Google Cloud creates many possibilities for businesses of varying sizes. However, migrating to the cloud requires a careful, organized approach. Change management best practices revolve around thoughtful guidance and communication.

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Achieving Reliable, Real-Time Stream Analytics with Google PubSub

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In today's modern, digitally transforming world, businesses are growing and expanding at a rate that's faster than ever. Thanks to the versatility of the cloud, deploying and building applications can be a simpler process than it once was. What's more, there are even opportunities available to build apps into smaller segments that are easier to move and maintain.

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Can You Hear Me Now? You Can with Google Cloud's Speech Recognition API

  • March 13, 2018

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In 2017, the rise of artificial intelligence became more significant than ever. For the first time, machine learning seemed to really enter the mainstream world, with everything from chatbot solutions, to intelligent systems that could assess and respond to context and sentiment in customer conversations. With progress like this already being made, it seems safe to assume that 2018 will be the year when the machine learning strategy really takes off.

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Ready, Set, Action! Media and Entertainment Solutions on Google Cloud

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Austin is an area that thrives on media and entertainment.  With SXSW here this week we're reminded how much we love the creativity, innovation, and excitement that exists here. For the countless media and entertainment companies out there today, there's a shift happening in the digital world. Around 14% of media companies say that they're heavily using the public cloud - a process that's contributing to $2 trillion each year in Global entertainment and media revenues!

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5 Things to Know About Google's Invoiced Billing Accounts for G Suite Business

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Most G Suite Business customers are on Google Cloud's monthly Credit card payment plan.  Others still choose to pre-pay for a year.   Apps Admins who prefer to have more control over the payment process and not provide a personal credit card do have an option.   Invoiced Billing Accounts are offered for G Suite by Google and Google Cloud Partners.

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Move your Old eMail to G Suite with Google's Free Data Migration Service

  • March 7, 2018

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Google's free data migration service is designed to make it easier for companies to import old email to G Suite. The service states it can handle data for customers with a large number of users. It provides a simple way to import emails, calendars and contacts. G Suite migration can be performed in the Google Admin console. The service eliminates the need to install a client and set up is a breeze.

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Interactively Visualize and Explore Data with Google Cloud Datalab

  • March 6, 2018

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Data is one of the most valuable assets that any modern company can have. The right data not only shows you how to earn the hearts and minds of your customers in a crowded marketplace, it also gives you insights into how you can improve your revenue streams and take advantage of otherwise unseen opportunities. Of course, as the era of digital transformation spawns more data than ever before, it's important for today's companies to know how they can access and analyze this useful information.

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Setting Up G Suite with Multiple Domains

  • March 1, 2018

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Google provides a practical way to add multiple domains to your company's G Suite account. The same applies to subdomains. Once you add an additional domain, you can choose to create new users at the domain. Alternatively, you can provide email addresses to existing users.

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Common G Suite Migration Terms to Know

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Sometimes it seems like tech folks have their own language.    While G Suite Business Apps are easy to use and deploy there are terms used during the migration process which are rarely used in the course of regular business.   Here's a breakdown on common terms used in migration to G Suite from Microsoft Exchange, IBM Lotus Notes and other Email servers.

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Reading Between the Lines: Text Analysis with Google Cloud Natural Language Processing

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Do you really understand what your customers are saying about you? What if your computer systems could get to the bottom of their feelings for you, and report back on the actions that you need to take to facilitate long-term loyalty?

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Accelerate Machine Learning Workloads with Google's New Chip off the Old Block.

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Over the years, we've seen some incredible growth in the world of machine learning. The neural networks that have been developed by technology experts have dramatically enhanced the quality of the Google Translate system, playing a significant role in the way we search for things online. The more insightful the machine learning world becomes, the more we learn about the true possibilities of artificial intelligence.

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Give Your G Suite users Free in-app lessons with G Suite Training

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Google Cloud allows you to provide free interactive lessons to your users. The lessons cover a wide variety of topics relating to services, such as Gmail. Drive, Hangouts, Sheets and more. As a Google Admin/G Suite Admin, you can set up the G Suite Training Chrome extension to gain access to self-paced tutorials. The feature is accessible directly via your browser.

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G Suite Migration for Microsoft outlook Users - transfer everything!

  • February 21, 2018

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Google provides a convenient way to migrate different types of data from Microsoft Outlook to G Suite. You can use one of two ways to move email, contact and calendar data. You can either opt for the G Suite Migration for Microsoft® Outlook (GSMMO) wizard or the command-line version of the utility.

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Build a Bionic Eye that extracts data from Photos with The Google Vision API.

  • February 19, 2018

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Today, companies from all around the world are searching for reliable, innovative ways to learn more about their customers. As the marketplace for almost every industry becomes increasingly competitive, customer experience and satisfaction are becoming the primary differentiators for brands who want to set themselves apart from the crowd. Since the best way to discover what your audience needs is to learn more about them, it's no surprise that deep learning "artificial intelligence" services are growing increasingly popular.

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Accessing Cloud-Native Hadoop and Spark with Google Cloud Dataproc

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Last year, Google supported the growth of the digital world once again by adding a new product to its range of impeccable data services on Google Cloud Platform (GCP).
Google Cloud Dataproc solution is an intuitive service that helps tech professionals to manage the Hadoop framework or Spark data processing engine on fully-managed services like Cloud Dataflow, or virtual machine engines.

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An Overview of g Suite Migration for Microsoft Exchange

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G Suite Migration for Microsoft Exchange (GSMME) provides a simple way to move different types of data from an Exchange server. The utility can handle G Suite migration from a wide variety of mail servers, including Gmail and Novell GroupWise. It can move calendar, mail and contact data.

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Machine Learning Big Data Solutions on Google Cloud Platform

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Here at Coolhead Tech, we've been helping companies to tap into the power and versatility of cloud infrastructure for almost a decade. Most people know us for our award winning G Suite Business Support. However, when you dig down into what we can really accomplish for the digitally-transforming IT department, you'll begin to discover that our secret weapon is really our in-depth expertise in big data and predictive analytics.

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Chrome Devices Offer Low-Cost Solutions for Customer Experience and Staff Efficiency to Retail

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Chrome is by far one of the most effective, popular, and efficient cloud-connected solutions and browsers in the world. That's why so many enterprises embrace the Google framework when preparing for digital transformation. With chrome, business devices can access a new generation of solutions for a range of workflows. From improving collaboration between staff members with video conferencing, to improving customer experience with digital signage, there's plenty of ways for a retailer business to empower itself.

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An Overview of G Suite Migration for IBM Notes Customers

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G Suite Migration for IBM Notes (GSMIN) helps you migrate data from IBM Notes (formerly Lotus Notes) to your organization's G Suite account. The process provides a simple way to transfer calendar, contact, group and mail data with ease. However, GSMIN is only available to G Suite users. This means if you have the legacy edition of Google Apps, you should upgrade before migrating.

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The Mid-Market Journey to Big Data with Google BigQuery

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These days, it seems like everyone and their IT manager is talking about "big data". As a diverse and over-reaching subject in the world of technology and communications, big data is something that appeals to every avenue of IT, from the network admins that are trying to deliver more secure access to the right information, to the system admins trying to figure out how to store that info safely.

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Moving your G Suite Licenses to a Google Cloud Partner

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An increasing number of G Suite customers are now having their accounts managed by Google Cloud Partners.   The option allows businesses to leverage the reseller's expertise in technical management and dealing with Google directly as well as flexible billing terms and personal solutions.

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8 G Suite Admin Settings to Improve Company Security

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As a Google Admin/G Suite Admin, it is important to secure access to your company's G Suite Apps and associated data. Identity theft, data breaches, and associated cybercrime cause millions of dollars worth of damage every year. However, by taking proper precautions you can keep your users and your company safe.

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Come One, Come All:  Google Machine Learning is in Reach for Businesses of Any Size

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In only two decades, Google has transformed from an experiment in search engines conducted at Stanford University, to a fully-managed technology giant, packed full of cloud-based opportunities for those who want to take their business to the next level.

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Here's Our 2018 Lineup of Google Cloud AI Products

  • January 18, 2018

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Artificial Intelligence is quickly becoming a crucial part of almost everything we do in today's digitally-transformed landscape. Not only are machines picking the kind of social media stories you're reading, but they're also identifying people in photos, and making sure you're less likely to end up in an accident on the road.

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Chromebits are showing up in Schools, Hospitality and Retail

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The Chromebit has been described as a  'computer on a stick' - an apt description for a pocket-sized device that’s less than 5 inches long.  It’s not the only computer you’ll ever need.  It’s not even the only Chrome OS device you’ll ever need.  But it does have its uses.

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Big Data, Blockchain and Cloud Computing in 2018

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It's easy to suggest that Blockchain technology and Bitcoins could be the future of the finance world. Currently, we're forced to deal with money through an outdated, and somewhat underwhelming physical and digital infrastructure that doesn't have much to offer in the way of accountability. As more is discovered about the possibilities of Blockchain, many believe that these systems will overhaul the money management solutions of the past, and create a new future for cash management.

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A Google Admin's Guide to Using TensorFlow for Business Intelligence.

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The rise of Artificial Intelligence is more significant than ever as we head into 2018. With a new year of technology evolutions to look forward to, system admins and IT developers are currently searching for new and improved ways to take advantage of everything from machine learning to customer analysis. The good news is that everyone's favorite search engine giant, Google, is here to help.

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Containers and Microservices to Rule 2018 and Beyond.

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It's safe to say that the words Microservices and Containerization have been hot topics in the technology industry for some time now. However, as we enter 2018, these terms will become more than just standard buzzwords blowing in the wind.  Soon, we'll be seeing companies from all backgrounds adopting the unique advantages that microservices and containerization bring.

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Developing a Digital Signage Strategy with Chromebit

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Using a Chromebit for digital signage requires some hardware and a process with several steps.  Once the configuration is complete, making changes to the signage content is nearly trivial.

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Business on the Blockchain: Could You Access Blockchain on the Public Cloud in 2018?

Blockchain technology might still be a reasonably "new" concept, but it's potential applications in the world of business are potentially astronomical. Already, some of the biggest tech players across the globe, like IBM, Microsoft, and Google, are betting on the Blockchain. In fact - some are even using the public cloud to offer blockchain as a service.

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A Salesforce Admin's Guide to the New Google Cloud Integrations

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During the annual Dreamforce event, where Salesforce meets with partners to share the latest and greatest developments behind its platform, Google and Salesforce announced a partnership predicted to transform the cloud race.

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Taking Your Existing Business Data to the Next Level with Machine Learning

How much do you know about your business and your customers? Today, the more information you have, the more likely it is that you can create a sales experience for your customers that cultivates loyalty, inspires action, and delivers profits. Unfortunately, as the amount of information generated by businesses continues to reach astronomical levels, it simply isn't possible for companies to manually gather and analyze their data.

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7 Austin Tech Companies Recognized on CRN’s 2017 Next-Gen 250 List

Annual List Features Trailblazing IT Solution Providers Transforming Business with Emerging Technologies

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An Apps Admin's Guide to Google Kubernetes Engine

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A growing number of CIOs know, containers can make life a lot easier when it comes to managing, packaging, and shipping code. Since containers provide the operating system, or OS required to run an application, they can save you a great deal of time and money compared to the costs associated with running virtual machines and servers.

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The Growing Importance of IT Channel Conferences

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Conferences are where expanding and evolving businesses in the IT sector find the strategies and solutions they need to outshine their competitors and embrace some of the most productive and efficient tools on the market.

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UPDATED: The 2017 Guide to Chromebook Grants & Resources for Schools

Bringing new technology into a school can come with a high price tag. With restricted budgets, this can be an obstacle to providing new learning tools to students. Rather than letting money be a roadblock, use the updated guide below to find out how you can secure funding for Chromebooks and the costs that come with them.

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Step up to Unified Communications and Collaboration to Tackle Digital Transformation.

  • October 19, 2017
  • UCC

We're all talking about digital transformation these days - and yet, many companies still don't know how or where to get started. In fact, many businesses remain glued to legacy systems, with companies moving, on average, 40% of their computing power to the cloud.

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Yes, Your Users can access Word and Office Docs on Chromebooks.

Chromebooks are increasingly becoming popular in education and business. They are manufactured and sold based on the idea that users will rely on cloud storage and G Suite apps. This web-centric approach makes Chromebooks affordable, lightweight and easy to operate.

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Smartphone as your Primary Device? Here's How to Back up Any Android Device.

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Whoops! You abandoned your phone on the way to the office when it fell out of your pocket on a crowded subway. Oh no! You dropped your device in the bathtub while trying to catch up on emails in your free time. Do either of these stories sound familiar?

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Check out these 3 Cool Enterprise Deployments of Chrome Devices

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Chrome devices for business are consistent, stable, secure, cost-effective and fast. They are powered by the Chrome operating system, which is well-known for its simplicity. Businesses can manage enrolled devices remotely after purchasing a device management license.

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A G Suite Admin's Guide to Stackdriver

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Back at the GCPNext16 event in 2016, Google announced the delivery of a tool known as Google Stackdriver, a solution intended to give IT Decision Makers a unified service for alerting, incident management, monitoring, and logging - complete with visual dashboards for each section.

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Ringcentral Contact Center Propels the Customer Experience with HQ Speech Analytics

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Advanced speech analytics provide a cost-effective option when it comes to intelligence tools for contact centers. The product makes it easy to increase customer satisfaction and maximize agent efficiency. It is undoubtedly a game-changer designed to suit the needs of both small and large contact centers. The solution eliminates the need to hire specialists or deploy expensive hardware. The analytic data is delivered through a cloud-based solution

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CloudEndure Brings Free VM Migration (and bare metal backups) to Google Cloud Platform

  • September 26, 2017

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If you're interested in moving data from more than five servers into the Google Cloud Platform, then you could take advantage of completely free Virtual Machine Migration, thanks to a partnership between CloudEndure and Google. You can use the system to keep an up-to-date copy of your server on GCP in case of a sudden disaster with your location, AWS, Azure - which is perfect for continuity planning.

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As Google Opens Multi-Million Dollar Office Downtown Austin it Quietly Notifies Admins of Sales Tax Implications.

Last Friday Google sent an email to G Suite Administrators across the United States notifying them of an impending "US Sales Tax" to be charged on G Suite Apps Subscriptions beginning November 1, 2017.  

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The Google Admin Console for Enterprise Provides IT with Everything they Need to Succeed.

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The Google Admin Console is a simple and effective solution for business tech management both for IT professionals, and non-IT leaders. The simple and streamlined nature of G Suite has prompted a misconception in the enterprise space that G Suite developments may be too simplified for their needs. In fact, some businesses believe that the Google Admin console will not provide the right degree of control and security required for enterprise-level business.

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A Google Admin's Introduction to Nutanix: What Is It, and Do You Need it?

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Nutanix is a revolutionary company in the world of industry-leading technology. They provide an enterprise cloud that takes the next step beyond hyper convergence, to give the IT industry a chance to focus on the services and applications that drive their business forward.

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Finding the Best Public Cloud VM Provider in 2017: AWS, Azure or Google Cloud?

  • September 12, 2017

Adoption of cloud technology is one of the biggest factors driving businesses forward these days. However, as several companies look to reduce costs and minimize risk during their cloud adoption, the introduction of VMs or Virtual Machines is starting to change the landscape. Today's CIOs want to "test the waters" with their cloud solution before committing to substantial changes, and that's where VMs come in handy.

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Microsoft and Google Calendars Sitting in a Tree.   Multi-Cloud has Arrived.

A truly unified collaboration solution is about more than bringing remote workers in a team together. With comprehensive unification, you can connect apps and solutions from different companies, to ensure that you get the best portfolio for your enterprise.

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$999 Admin Projects: Custom Apps for G Suite and POCs of Google Compute Engine.

G Suite Admin, Which would you choose if you had a $999 proof of concept budget?  5 Weeks of Co-Development in Google App Maker or a 5 day personal tour of Google Compute Engine VMs with $500 in GCP credits?  It's your choice Admin, only with Coolhead Tech.   🤘  

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VMWorld:  'The Easiest Way to Test the Waters with Google Cloud Platform is Virtual Machines'

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Enterprise organizations are beginning to recognize the compelling benefits of making the move to Google Cloud Platform but may not know how to get started.   In Honor of #VMWorld we present a couple of GCP Virtual Machine posts for your consideration.   We're also offering a special 5 hour tour of Google Cloud's 'Compute Engine' which provides the VM Infrastructure as a Service IT Departments have been waiting for.

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Here's How Easy It is to Create a Digital Sign with Chrome Sign Builder

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Signage is an important part of many different types of businesses. The ability to communicate changing information to current and potential customers is highly important. However, updating signage can be time-consuming and if it has to be often bothersome. Chrome Sign Builder allows you to create digital signage that’s easily updated. It is a versatile tool that is easy to manage. Here is a brief overview of some of its uses and general use tips.

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Ringcentral Contact Center's Automatic Call Distributor is a Crowd Pleaser

RingCentral is one of the best VoIP providers for enterprises. With its numerous features, RingCentral has provided cloud business communications solutions for over 10 years. The company's cloud unified system has helped businesses stay connected to customers through voice, text, and video conferencing. Integrated with RingCentral Office, the contact center solution is an app with the flexibility and speed for communication inside and outside the organization.

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Will These 5 Chrome Enterprise Features Finally bring Google devices to the midmarket?

 

 

Google's Enterprise Cloud initiative is real and with what seems to be unlimited resources, people power and innovation being thrown at it, Google's getting real.   Not only are they listening to the needs of enterprise IT departments but they're acting on them.  This is evident not in recent announcements but actions including this week's new revamp of Chrome Device Management Licensing.   

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Chromebook of the Week: HP Touchscreen Chromebook 11 G5

Chromebooks are designed to deliver seamless user experience not only in education but also in business. They provide a number of business-critical applications that help boost productivity. Many IT decision-makers have embraced the idea of using hybrid devices that run Android apps on Chrome to achieve secure enterprise mobility.

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Uniting a Global Workforce with Unified Communications and Collaboration

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Unified Communications is a wonderful thing.    Unified Communications and Collaboration is even better.   It's like getting peanut butter in your chocolate.  Or Chocolate in your Peanut Butter.    It's about bringing people together to connect over work-based projects and professional concerns. However, there's more to being truly integrated into a workforce, than simple communication. Though communication is crucial, Unified Communication and Collaboration is better. By integrating collaboration capabilities and productivity solutions into a comprehensive UC suite, customers can improve their workflows and deliver better business outcomes. 

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Is Google Hire The Secret to Modern Talent Acquisition?

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As the business hiring world grows increasingly more competitive, companies everywhere are struggling to get their hands on the talent they need. In fact, 86% of HR managers' say that they struggle to find qualified candidates for their open positions, while 53% admit to hiring under-qualified people in a rush to fill recruitment gaps.

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G Suite Admin Has 100-999 Users and is on G Suite Basic? Really?

GSuite Admins with 100-999 Users: Get 3 months free when you upgrade to G Suite Business.  As a G Suite customer, you understand the value of keeping your business safe and using advanced online tools to get work done. Here at Coolhead Tech our G Suite Admins want to make sure we have pricing plans that work for you—which is why we’re introducing a special G Suite Business plan for you. 

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Here's why you should consider deploying Chrome devices for signage

Interactive digital signage and kiosks provide a viable way to deliver engaging information to customers. From the hospitality industry and healthcare to the retail sector, many organizations are leveraging the power of digital signage. The benefits of deploying high-performance devices are not limited to narrow use cases.

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Recommended for Apps Admins: Ringcentral Live Reports

RingCentral Live Reports is designed to empower administrators with the ability to anticipate and diagnose any potential issues that could impact users. Customer interactions can be tracked in real-time to ensure that service standards remain high. The product is offered as part of the RingCentral Office and not a standalone.

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The Cloud Born Advantages and Benefits of Having G Suite Business Edition.

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Google’s G Suite Business Edition is a well reviewed professional version of Google’s online office platform with PC Magazine noting that “G Suite is a superbly powerful and elegant choice and an Editors' Choice winner for business-class cloud-based office suites.”     With multiple G Suite editions, it's important which is right for your business. Here is a brief overview of the advantages a G Suite Business Edition subscription has and how it compares to other G Suite Options.

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App Maker, App Maker, Make Me an App

Google recently announced the launch of their brand-new service, "App Maker", the latest and greatest entry in the drag-and-drop DevOps market for building exceptional retail and business apps. Google's App Maker makes it easier for people to develop basic applications that are specifically suited for their organization.

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Using Google Cloud Platform to Banish Modern Security Threats

Recently, many companies have been examining Cloud and the potential it might offer in terms of cost-savings and flexibility.  However, there's also an opportunity to use a Multi-Cloud Strategy including GCP for security purposes too, creating a safe infrastructure and applications.

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Why Build for Multi-Cloud?   A Multi-Cloud Strategy for Business is like a Multi-Basket Strategy for Eggs.

Over the last decade or so, the prevalence of cloud-computing has really skyrocketed. What started off as nothing more than a limited collection of computing services, has now evolved into a highly-sophisticated ecosystem, rapidly emerging as the de-facto solution for enterprise IT. According to a study by Microsoft, nearly a third of organizations are working with four or more cloud vendors. In other words, it seems that the future of IT isn't just cloud computing - it's multi-cloud.

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Coolhead Tech Triples Down on Partners at CompTIA #ChannelCon17

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Coolhead Tech, a Texas Born Cloud Company, welcomed CompTIA’s ChannelCon and Vendor Summit to Austin this week with key initiatives for the community.  The three day event, held downtown at the J.W. Marriott connects the IT industry’s leading solution providers, vendors, distributors, professionals and media for training, collaboration and networking.

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Here's Why Ringcentral's Mobile App Rocks our G Suite.

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RingCenteral’s G suite plug-in allows you to easily access their Cloud PBX platform from within Gmail, Docs and Drive but they also offer a standalone mobile app for Android and Apple devices. This allows you to access RingCenteral’s many features from your own smart devices. Here is a brief overview of the app and the features it offers.

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Chromebook of the Week: Dell's Touchscreen Chromebook 11

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Chromebooks are helping businesses of varying sizes streamline workflows and boost productivity. These hybrid devices provide a viable way to merge the desktop and mobile experience. A report published on Wired summed up the role played by the notebooks ''Chromebooks are exactly what the computer world needs now: simple, secure, usable.''

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Midsize Enterprises Can Get 'Back to Cool' and $10k in Apps and Services With This Google Cloud Promo.

The dog days of summer are here but in a couple of weeks most folks will have returned from summer adventures, rest and relaxation to begin the flurry of activity surrounding the return to the daily grind of work and school.  Here at Coolhead Tech we're taking our mandate of helping midsize enterprise IT Departments get "Back to Cool" with solutions like G Suite Business, Enterprise and Google Cloud Platform.

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UCaaS in the Enterprise: Comparing Skype for Business with Ringcentral for G Suite Business

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Unified Communications as a Service (UcaaS) buying decisions require a more involved approach. There are four key factors to consider, including provider expertise and stability, your company’s or industry’s unique case, deployment models and flexibility. A well-chosen solution can have many business benefits.

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Here's Why CIOs should Consider Google Compute Engine for a Multi-Cloud Strategy

A multi-cloud approach to business infrastructure can be one of the simplest ways for organizations to leverage the strengths of various cloud providers while minimizing weaknesses. Not only can today's businesses spread critical workloads effectively across a range of cloud environments, but they can also access new solutions for security, cost-savings, and productivity by making use of the right cloud services.

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IT Departments Need a Multi-Cloud Partner - Not another Vendor


Recently, as the overall enterprise awareness of the cloud has continued to build, increasing numbers of enterprises are outsourcing their workload deployments to this versatile new structure. In the past, companies only considered a single vendor or cloud provider, but the market is now changing rapidly, with more options becoming available from a variety of providers, from Google to Amazon, and more.

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This Week's Chromebook of the Week is actually a Chromebit!

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Chrome devices have changed the way businesses boost productivity, improve customer experiences and enhance mobility. They are also well-suited to digital signage and kiosk deployment. To achieve this purpose, IT staff simply need to activate the kiosk mode on the Chrome device.  Today we are celebrating the Chromebit, a Small Wonder that causes us to rename this column.

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RingCentral Security and Privacy: Vetted by Telecoms, Trusted by Enterprise.

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RingCentral offers award-winning communications solutions designed to help companies boost efficiency in a flexible, cost-effective manner. It achieves this objective while meeting industry best practices relating to security and privacy controls. The RingCentral for Google offering also leverages G Suite's robust security to protect sensitive data.

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Attend our July RingCentral Demo Day Online and learn about Unified Communications for G Suite Businesses.

Here at Coolhead Tech, our Google Apps Admins focus on the latest innovations in cloud computing for businesses and education.   When it comes to Unified Communications for Mid-market and enterprise customers we recommend RingCentral for Google and we'll show you why in this upcoming live demo on July 27.

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10 Things for New G Suite Apps Admins to do in G Suite Basic, Business & Enterprise

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The G Suite apps admin console is designed to provide an easy way to manage devices, add users, configure security and other settings. Centralized administration allows IT staff to work faster, thus giving them an opportunity to focus on other important tasks. The console also provides unlimited access to advanced insights and reports.

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Here's Why you Should Consider Deploying Chrome Device Kiosks

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Chrome devices offer a rich user experience that is different from traditional computers. They boot significantly faster, provide an exceptionally secure operating system and receive regular automatic updates. The overall experience is fluid, robust and untainted by the hassles associated with ordinary PCs. These benefits also apply to Chrome kiosks.

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Ringcentral Office: Google Edition Features, Pricing and Analyst Comment.

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RingCentral is one of the most prominent cloud phone system vendors in the world. The entity is recognized as a Gartner Magic Quadrant leader and trusted by over 350,000 enterprise customers. It offers a communications solution that integrates with G Suite apps, which is used by many businesses daily to boost productivity and collaboration.

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Exploiting Google's Magic Quadrant Strengths and Weaknesses for a Multi-Cloud Strategy that Rocks

Each year, Gartner publishes a new "IaaS Magic Quadrant" report, which is designed to rank the leading vendors across the cloud marketplace. Often seen as one of the most important reports for cloud development, the IaaS overview frequently focuses on the competition between Google, Microsoft, and AWS, as the main competitors for the space.

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These IaaS Boot Camps for Google Cloud are Transforming IT Teams in Just 5 Days.

Google Cloud and Partners are running custom 5-day hands-on workshops for midsize companies considering Google's Infrastructure as a Service offering as part of their Cloud strategy.   These in-depth GCP Bootcamps are perfect for a range of businesses, ranging from those who are exploring cloud deployment for the first time, or those in search of a multi-cloud solution for their organization.

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4 Reasons why Everyone in the Office is Getting a  Chromebook For Prime Day

Deep in the heart of Texas it's the dog days of summer but Apps Admins are dreaming of Christmas in July with Oprah style end of year Chrome device deployments.  You get a Chromebook, you get a Chromebit, Chrome devices for everyone in the office!  Here are four reasons to consider Chrome devices for fall and end of year deployments.

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Achieve Call Center Harmony with Universal Queue

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The queue is one of the most important parts of any call center. A properly configured queue allows your to organize your callers by need, department, severity, and if needed can direct customers to specific employees. Changes in technology have also added emails and chat as viable means of contact. Part of a properly organized queue is the ability to handle customer communication from all these various sources. With RingCentral Contact Center’s Universal Queue you can easily organize all means for customer contact.

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Apps Admins:  Here's How to Save Money on G Suite Licenses for at Least Another Year.


Whether you are considering a migration to G Suite or a long time customer of Google Cloud, here's how you can save money on G Suite Licensing.   Having consulted to thousands of companies on G Suite we've found most companies with 10 or more users can reduce their G-Suite costs by up to 20%.     

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UCaaS in the Enterprise: Comparing Dialpad and Ringcentral for Google for Midsize Enterprise

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The world of communications is a complicated one. Each business needs to be prepared to choose software products that will effectively support and enhance their company, and that means carefully evaluating each option on the market.

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Everything a CIO Needs to Know About G Suite Enterprise

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G Suite Enterprise is a premium offering from Google Cloud that enables teams to collaborate and innovate faster from any location, in real-time.    It provides access to advanced controls and capabilities. Visibility and control are key aspects in today's business environment. Google's premier office suite meets these requirements with ease and can help lift and shift an enterprise to new heights in The Cloud.

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Accessing Windows, Linux and Custom Enterprise Apps on Chrome Devices.

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Chromebooks can connect users to software built for other operating systems, such as Linux and Windows. However, extending the reach beyond web apps may require a subscription to services or additional hardware.

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WeWork Creator Awards in Austin Last Night: Here's What Happened

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The WeWork Creator Awards event held last night at ACL Live in Austin were truly an awesome function that raised a glass to big ideas. The awards are part of a series of competitions open to applicants from around the world, including Austin - startups. Regional events are held in London, Tel Aviv, Mexico City, Washington, DC and Austin, TX, among others.

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Deploying RingCentral: What the Process Looks Like for a Midsize Enterprise

As the Chief Information Officer for your company or enterprise, it's up to you to implement the most efficient, and productive pieces of technology to keep your organisation running smoothly. Without your input, you could find that the innovative side of your business starts to slow to a halt, or is unable to perform as it should.

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Coolhead Tech Announces Expansion into Multi-Cloud Marketplaces For Google Apps Admins

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On Wednesday, Coolhead Tech, a former Google for Work Premier Partner and current independent Cloud Consultancy,  in conjunction with RingCentral, will host an Austin-style product launch with local food, drink and an Elvis Tribute Show for G Suite Apps Admins and IT companies considering migrating to the Cloud.  

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The Undeniable Value Proposition of a Multi-Cloud Strategy

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The age of The Cloud is upon us, whether your business is ready, or not.    In recent years, we've seen enterprise Cloud strategies truly begin to evolve.    In the early days, businesses simply migrated some of their applications to the Cloud to reduce the IT load.  Mainly it's been overloaded email servers.    However, today, increasing numbers of organizations are developing individual multi-cloud strategies to optimize their network, and critical-application performance.

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What do the New RingCentral Google Integrations Mean for G Suite Admins?

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Leading Comms company "RingCentral" has long been recognized for their commitment to deliver exceptional unified communications on an enterprise level, especially to Google Cloud customers. In an attempt to make communication and collaboration simpler for the modern, mobile workforce, RingCentral have recently introduced new integrations with G-Suite, strengthening their integration portfolio with time-saving features to boost productivity, and streamline teamwork.

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Chromebook of the Week: These Two Acers: C738T-C8Q2 C738T-C5R6

With migration to the cloud on the rise, many IT decision-makers are looking to leverage the potential of Chromebooks to boost productivity. The devices can help employees securely create, collaborate and store their work in the cloud. The ability to run G Suite and Android apps allows the Chromebook to unleash a powerful computing experience for businesses of varying sizes.

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Corner the Market: 5 Ways to Get the Best Price on Bulk Chromebook Buys

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Chromebook buying season has arrived.   The K-12 education market has dictated this buying season for at least a couple of years.  Now, with 2017 Chromebook models running Android Apps, it's the perfect time to find deals on bulk chromebook purchases.   Here are some tips and tricks from our Apps Admins to help save you money.

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7 Steps to Choosing UCaaS Providers for G Suite Business and Enterprise Customers

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The move to cloud communications seems to be a topic on everyone's lips today. While the cloud environment is certainly an exciting prospect for growing businesses, some companies feel daunted about the prospect of transporting their Comms into a brand-new environment.

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Apps Admin Chromebook of the Week:  Samsung Chromebook Plus

  • June 15, 2017

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When it comes to computing devices, businesses now have more choices than ever. From tablets and laptops to Chromebooks, finding the ideal option just got easier. Chromebooks provide a practical way to enjoy a hybrid experience.    In testing this Samsung Chromebook Plus it comes as no surprise that Chrome devices have gained considerable traction in business and education since their introduction in 2011.

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Data Migration to G Suite: Midsize Enterprise Options From Free to Full Service.

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There's a perception among mid-size enterprises that moving to Google's email and productivity platform, G Suite Business, is a costly and cumbersome undertaking for even the most agile of IT departments.   While that may have been true in 2011, today the data migration process for mail, calendars, contacts and documents is easy and inexpensive, even for complex environments.

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GoDaddy Mail Vs. Google for Work

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Connecting with your customers using a dynamic e-mail service is critical. Online, you have quite a few options.  Two of the most common are GoDaddy Mail and Gmail.  Since your business cannot function online without e-mail, you need to determine the right one based on your needs.

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Apps Admin Chromebook of the Week: Lenovo N23 YOGA

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 G Suite Apps Admins are pragmatically demanding so it should come as no surprise that the new 2017 Chrome devices, like the Lenovo N23 Yoga, bring the Cloud to ground with superior management and flexibility to run virtually any application anywhere.    

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3 Reasons Midsize Enterprises are Starting to Seriously Consider Chrome Devices.

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Businesses of different sizes are migrating to the cloud to take advantage of superior collaboration and communication tools. However, traditional computers are not ideal for working in the cloud. Chromebooks, on the other hand, provide an awesome solution for IT departments looking to leverage cloud technology to reduce maintenance and security costs.

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5 Ways Google Apps Admins can #RocktheGSuite this Summer.

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Hey!   We're co-hosting a #RocktheGSuite party on June 28 for Google Apps Admins in Austin with 30-3,000 users.  We'll have demos and discounts on G Suite migration software, G Suite Business and Enterprise upgrades, Jamboards, Chromebooks and Ringcentral for Google.   Read on to secure, switch, save and swing.

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Go from Ground to Cloud with this G Suite Migration for Microsoft Exchange Guide.

There are major advantages companies can gain by migrating to G Suite Business. For instance, research has proven that the costs of administering a Microsoft Exchange server are more expensive than the expenses of operating G Suite Business; simply because G Suite Business has more beneficial, costs and time-saving features.

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Chromebook and Device Case Study: BBB

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If you need more proof that the Chromebooks, Chrome devices, and Chromeboxes are built around speed, security, and efficiency, look nor further than the Better Business Bureau (BBB), the hallmark non-profit organization of business and product reporting agencies. Along with Consumer Reports, the BBB is the most trusted source for opinions and advice on companies and products operating within the United States today.

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5 "Fake News" Objections to Migrating to Google's G Suite Business Apps

While any email migration may seem daunting, the business and upside case for Google's G Suite Business is hard to ignore.  G Suite Business represents a strategic leap forward in end user ease of use, security and corporate data control.   Hey!  it's 2017.   It's easy and inexpensive for you to migrate any number of mailboxes from Exchange, Lotus Notes or pretty much anywhere.

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Ringcentral for Google Provides A Compliant Communications Solution for the Healthcare Industry.

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The delivery of great healthcare services requires the use of secure, cost effective communication systems. Ringcentral for Google's solutions make it easy for healthcare professionals to improve response times and in-house collaboration. In addition, organizations can lower operating expenses while complying with a wide variety of federal and state regulations. Modern, cloud based phone systems like Ringcentral are cost-effective and provide high security.

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The 9 Best Benefits of RingCentral's Integration with G Suite.


RingCentral is a business phone system that is accessed via the Cloud. It is a hosted system that businesses can use for both phone and fax service. Because it is run over the Cloud, the system can be accessed from any device with an Internet connection, just like G Suite.

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10 Chromebooks that Drop the Mic on Microsoft's New Surface Laptop.

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Yesterday Microsoft announced the new Surface Laptop, a supposed "Chromebook killer".    From price point to Cloud deployment and remote management at scale, Microsoft missed the mark on what makes Chromebooks so appealing to education and enteprise IT departments.

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Google Cloud Partners Offer Big Discounts On G Suite Migrations, Upgrades and Licensing.

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Summer traditionally sees technology channel vendors discounting everything from processors to networking supplies.  It's a busy season for IT departments as well.  Taking advantage of technology discounts, summer slowdowns and Cloud savvy college interns the smart IT Director plans their biggest projects between June and September.  

This summer Google Cloud partners are joining the Summer fun with aggressive discounts on seemingly everything in the eco-system making it the perfect summer to switch to G Suite or double down on your deployment by upgrading to G Suite Business.

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3 Compelling Reasons to Upgrade from G Suite Basic to Business

Is your company on G Suite Basic?  It's the $5/month version of what was called Google Apps for Work.   The "Unlimited" version is now called G Suite Business and includes a lot more value than just unlimited cloud storage on Google Drive.   Two additional features of note include Enhanced data security protections and Google Vault for Archiving and retention to reduce risk and hassles.

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Here is The Difference between EMM and SSD Drives on Chromebooks

 

In this article, we at Coolhead Tech will be discussing a huge question for people purchasing Chromebooks: what are EMM and SSD drives? What's the difference between the two storage formats, and should I pay a premium for either one? In this article, we'll tell you all you need to know about both storage types, and how to compare them for your purposes.

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Chrome Digital Signage and Kiosk Use Cases

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The Google Chrome line of Chromebooks for Work, Chromeboxes for Work, and Chrome devices for Work have already changed the ways home computing, on-the-go computing, and business office and business travel computing are done. Chrome is also ideal for use as a kiosk or a sign builder.

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The Lowdown on G Suite Pricing Options for Business and Enterprise.

Recently Google Cloud refreshed their Office 365 competitor, Google Apps for Work, with a new name (G Suite) and three new levels of features: Basic, Business and Enterprise.   At the onset G Suite pricing looks to have remained simple but a new enterprise push and sales quotas for partners there are a plethora of options for companies in the 50-5000 user range.

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Get Free Apps and Support to Migrate IBM Lotus Notes to Google G Suite

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Migrating email from IBM's Lotus Notes to Google Cloud's G Suite Business is a sure-fire way to modernize IT and improve operational efficiency. With Google Cloud at its core, G Suite is perfect for both midsize and enterprise businesses.  Now Coolhead Tech eliminates operational, financial and technical barriers to a successful migration.    We provide IT teams with free email migration software and the advice, consulting and support to make the project a huge win for you and your team.

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Here's what to look for when shopping for Chromebooks in Bulk.

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Hey, Did you know our Google Apps Admins are also dedicated to helping businesses in Austin and around the world learn more about Google's Chrome Devices?   We use them as laptops, video conference devices and digital signage.   We often discuss the benefits of Google Cloud's Admin Console for swift deployment and management of devices but today, we'll be talking about the primary hardware factors to consider when buying Chrome devices for business.  

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Here’s How to Upgrade to G Suite Business and Get up to 6 Months Free.

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Google Cloud recently revamped their Google Apps for Work and rebranded them as Google G Suite Basic and G Suite Business.   While pricing hasn’t changed for Google Apps, the feature differences between basic and business is stark so I’ve been urging clients to upgrade to G Suite Business.   Now I’ve found a way for a majority of G Suite Basic domains to upgrade AND get 33% off from Google Cloud Partners.

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Google Cloud's G Suite Could be the Easiest Software for Your Users to Learn.

Google's G Suite offers several advantages as a professional software suite. Among these are ease of access, cloud computing, uniformity across platforms, and more. One advantage not to overlook is ease of use.   As an IT professional you are likely familiar with the time and effort it takes to teach end users a new software platform.  Google's G Suite is one of the easiest software suites for your end users to learn how to user and here is why.

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G Suite Business is the Most Secure Platform in The Cloud for Enterprise.

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As an industry leader, Google understands the security dynamics associated with operating in the cloud. The organization's vast infrastructure was built in a way that maximizes security. This helps mitigate the wide variety and ever-changing nature of unique threats for cloud systems. The entity draws on its extensive experience to build robust systems based on an end-to-end approach.

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A 73 Point Privacy and Security Checklist for G Suite Admins

  • March 11, 2017

Google Cloud provides the most secure infrastructure and public cloud service in the world.  Just this week, At Google Cloud Next, leading enterprise companies such as Colgate-Palmolive, Home Depot and Disney announced major email and productivity migrations to G Suite and Google Cloud.   In an era of constant cyber-attack, how can a G Suite Administrator have confidence in their ever changing admin console settings?     

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Here's Why Chrome Devices are great for the Mid-Market

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Chromebooks for Work are constructively, ideologically, and resourcefully different from traditional laptops in that they are an innovative amalgamation of speed, security, simplicity, and shareability.

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Choosing A Public Cloud Service:  AWS vs. Google Cloud Platform

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There are several options available for cloud computing and hosting services and many companies are choosing between the Google Cloud Platform and Amazon Web Services as their final choices for cloud hosting services.  

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Here's Our 4 Step Process to Deploying G Suite

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The migration to Google Apps is a piece of cake when you are following this four step process to deploying G Suite.   Our Apps Admins follow this process when deploying larger customers and can even guide you through each step by telephone and video call - for Free!  

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Are Lack of WIN-GCP Hybrid Environments Keeping Enterprises from using G Suite?

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IT World’s Blair Hanley Frank aptly points to what’s keeping enterprises from using G Suite and what The Goog is doing to change the hearts and minds of IT Departments around the world.

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Here’s How IT Pros Can Get Up to 12 hours of G Suite Deployment Support For Free.

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Today we’re introducing a Free G Suite deployment service for IT professionals that provides up to 12 hours of consulting and advice - More than enough time needed to walk IT professionals through Google’s best practices on deploying businesses from fifty to one thousand users.

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ShoreTel Integrates with G Suite and Google Chrome to Streamline Workflows and Increase Productivity

ShoreTel® (NASDAQ: SHOR), a leading provider of communication solutions that make interactions simple, today launched ShoreTel Connect for Chrome browser, an integrated solution that delivers a unified communications experience between ShoreTel Connect, G Suite and Google Chrome. With a new client app, users can streamline workflows and increase efficiencies with integrated contacts, events and call control.

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G Suite/Chrome healthcare case study: Omada Health

Omada Health continues a growing trend of businesses choosing Google Chrome devices to enhance their business IT needs. In a recent blog, the Co-Founder and Chief Technology Officer (CTO) of Omada Health, Andrew DiMichele, discussed the reasons why Omada Health made the move to Chromebooks for their computing needs.

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G Suite Enterprise Delivers Unparalleled Security, Control and Insight for Google Apps Admins

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Technology giant, Google unveiled a number of new must have admin controls and security tools for G Suite. The improvements are aimed at providing customers visibility over sensitive information and greater control. From security key enforcement and enhanced analytics to data loss prevention tools (DLP) and S/MIME encryption, these additional layers help protect confidential business information.

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5 steps to get you started with Chrome device management

If you have just moved or are considering moving your department toward Chrome devices, including Chromebooks, instead of other laptop brands, then you are making a decision for speed, security, and value. Chrome Devices for Work are the solution to scaling up IT without losing sleep.

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Here's The Difference Between G Suite Basic and G Suite Business

google-apps-for-work-premier-launcher.png Deciding on the right G Suite Apps package for your business means understanding the differences between the available products. Google no longer offers the free version of Google Apps for Work to new clients, and neither can Google Cloud Partners. The options available for businesses today are G Suite Basic, and G Suite Business. Both are fully functioning productivity suites, but depending on the needs of your business you might need the extra functionality allowed through G Suite Business.

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Apps Admins: Do you have SPF/DKIM/DMARC configured?

When it comes to securing Gmail admin settings, you may not be aware of the matter of configuring your DNS settings properly to prevent spoofing of your domain. By correctly configuring SPF, DKIM and DMARC, your domain will be as safe as ever.  Coolhead Tech is here to professionally explain the uses of these features and how to set them up.

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3 Great Change Management Activities for Companies Switch to G Suite Apps.

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Migrating to GSuite Apps can be quite rewarding for any organization, but this migration is easier said than done. Moving to GSuite Apps is not just about changing software. In fact, the “changing of technology part” might be the easiest part of the whole migration process.

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Coolhead Tech Recognized on 2016 CRN Next-Gen 250 List

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Coolhead Tech has again been recognized for our leading solutions using Google Cloud products such as G Suite - Google's apps for work.   Our AppsAdmins.com service offers flat-rate migration, administration and management of Google Cloud products which provides mid-market IT departments to focus on bigger and better projects.

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An Introduction to RingCentral's Amazing Cloud Call Center

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In the modern business world ‘The Cloud’ has become one of the most common terms for the ever expanding use of cloud based data and storage systems. Some advantages of the cloud include removing centralized databases, increasing accessibility, and eliminating data silos just to name a few. However, cloud based services can also be used as the backbone of your call and contact center. By replacing traditional phone technology you gain several advantages which are detailed below.

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G Suite Apps Admins: Here's How to Enable Google's new Meetings App

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The New Video Meetings experience from Google lets you connect your employees, customers and partners with one click.  Anyone inside or outside your organization can join by clicking the link, or dialing in.  No downloads, no browser plugins, invite anyone, join from any device, even without an account or a data connection. Every meeting generates a short link and dial-in phone number so you can invite anyone without friction. 

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Apps Admins & The Key to Securing G Suite Business

G Suite users - I worry about you.  I’ve been a Google partner for over 5 years now and when it comes to organizations, especially emerging mid-size businesses in the 10-100 user space, I’ve seen it all.   Two things you need to know for 2017:  1) You are the low-hanging fruit for hackers  2)  Protecting your employees and everything you’ve worked for is a no-brainer in Google Cloud.  Read this article and I’ll literally give you the keys to protecting your Google accounts.

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Here's the Difference Between Google's G Suite Business and Basic

Google's G Suite of business apps is fast becoming mature enough to provide effective solutions for mid-market and large businesses to collaborate and innovate.  The rebranded suite (formerly Google Apps for Work) allows any organization to boost productivity and comes in two variants: Basic and Business.  G Suite Business is the premium edition that offers access to all apps available in Basic in addition to Google Vault and unlimited storage. Most importantly G Suite Business comes with an array of audit and reporting features as well as Drive administration capabilities.

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Planning for Large Chromebook Deployments

Here at Coolhead Tech, it's our goal to help you roll out the best possible deployments for your Google Cloud setups. In this article, we'll be discussing large Chromebook Deployments (common in Education)- specifically, the setup to do beforehand, the evaluation process, and then taking action after your planning phase.

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RingCentral for Google Keeps Getting Even Better.

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RingCentral for Google has been updated again and is another step towards seamless integration, collaboration, speed, efficiency, security, and simplicity.   As a cloud communications system used in conjunction with GSuite Business,  RingCentral for Google is the most powerful communications solutions available for business.

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Closing the IT Security Gap in Mid-Market Companies

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When criminals, foreign governments, or supposed activist organizations launch cyber attacks on businesses, it only makes the news when big corporations are the targets, but mid-size companies are the victims of these same type of attacks more often than people think. In fact, small and mid-size companies are more frequently becoming the targets of attacks because hackers view their data as easy to access. Attackers know this because mid-size companies invest far less in cyber security than their larger counterparts, partly because they think they are obscure targets. In order to close this security gap, smaller companies will need to reevaluate their IT security needs and start relying more on service providers like Google and their cloud computing solutions.

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Top 8 New Features in Google's G Suite Apps for November

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One key advantage you gain by using Google’s G Suite Apps as a part of your business environment is regular software updates. Aside from increasing program efficiency and security Google also adds new features regularly. By adding onto and improving program features the G Suite platform becomes more useful for both admins and end users. Here are six new features you will find quite useful as a G Suite Apps Admin and two additional features that will prove useful for your end users.

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G Suite Apps Admins:  Do you use delegated Admin role access?

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Managing multiple super administrators can be quite a hassle. Using delegated role access can assist in cutting back in the amount of super administrators needed and neatly assign roles to specific admins. Here at Coolhead Tech, we're experts on GSuite Apps System Access and Authentication. Thanks to our experience, we can help you with these troubles.

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Here's How Apps Admins can Restrict Access to Specific Youtube Videos

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Whether you run a business or school, every student and employee undoubtedly enjoys YouTube in some way. Occasionally they may sneak a few short videos in here and there, and more power to them, however! This causes a distraction and ultimately disrupts the working or educational environment. In this article, we'll cover how any company, school or organization has the power to block all of YouTube or just restrict parts of it, filtering out the distractions and allowing the educational!

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Google Cloud will impact Midmarket IT Strategies

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Changes in the technology are the nature of the industry and are especially notable as tools and software continue to evolve to better serve customers and clients. Recently Google announced Google Cloud and a rebranding of their business suite as well. With the new names come a several improvements and a rededication to customer service. Here is a brief overview of that these changes entail and what this means for you as a business customer.

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Capitalize on Your Decision to Move to G Suite Apps With This 5 Week Timeline of Activities

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You have already made the ‘wise’ decision to move your company to GSuite Apps, and you have already invested in this new “software improvements,” the only part that is remaining now is the actual “move.” Your Move to GSuite Apps is an important step, as it is through the deployment of Apps, that you will be able to fully realize the benefits of these various Google Tools and software.

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New Marketplace for Google Cloud: Apps, Admins and Devices. Get It All Together Now.

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At the Texas Computer Education Association's Annual SysAdmin conference held in Austin, Coolhead Tech unveiled a unique online marketplace for schools and mid-market companies using Google's G Suite Apps.

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Going BIG: Transitioning a Company, School, or Organization of 250+ Employees to G Suite

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Transitioning a legacy system to GSuite Apps can seem like a daunting task if you begin without a specific set of guidelines, schedules, and plans. When you are transitioning your system from legacy to Google, you are, in essence, transitioning the backbone of the company’s content, communications, and collaborative means.

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Leveraging the Chrome Management Console for Large Deployments

Here at Coolhead Tech, we cover a variety of topics related to G Suite and other cloud-based professional applications. As a licensed G Suite partner, we're qualified to speak about Chrome Device deployments. In this article, we'll discuss how using the Chromebook Management Console can make large device deployments easier.

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GSuite Apps Admins: What Is Your external Sharing Policy for Google Calendar?

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There is no doubt that Google Cloud's G Suite is a powerful collection of apps for businesses and organizations, and it's no secret is that one of their most prominent features is the calendar.  Using the tool is one thing, but it should be high priority to be proactive in effectively securing Google calendar. From first setting the tool up, to programming your external sharing options, we at Coolhead Tech will provide professional assistance to those in need. Securing Google calendar is a cinch!

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Top New Features in Chrome Device Management

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As Google introduced a number of changes to its G Suite Business, it also announced improvements to Chrome device management. The technology provider added a wide array of features and renamed G Suite Business. The suite is now known as G Suite. Meanwhile, Google Cloud is the new name for the company's broad range of cloud-based services, including APIs, G Suite, Google Cloud Platform and more.

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Introducing the G Suite Apps Migration Tool for IBM Lotus Notes

  • October 24, 2016
  • Apps

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IBM Notes (formerly IBM Lotus Notes)  is one of the first leaders in enterprise mail.  But Many companies are migrating from IBM Notes to GSuite Apps in search of faster collaboration, robust security and improved productivity.  GSuite is widely recognized for its ability to help businesses save on costs. Users enjoy high levels of technical support directly through Google or its network of resellers.

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Gartner's Magic Quadrant for EFSS: Key Capabilities of Top EFSS Vendors

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The Enterprise File Synchronization and Sharing (EFSS) market offers a comprehensive variety of maturing choices to small and large organizations. Leaders in the information technology (IT) sector and collaboration planners can take advantage of impressive new capabilities to improve operational efficiency. The EFSS options available on the market enable enhanced content collaboration and easy corporate system integration.

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10 Ways Google Cloud Keeps GSuite Apps Secure

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GSuite Apps offer several advantages to your company and also offer solutions for many issues encountered in the modern business world including company wide sharing of information, portability, ease of access, cross OS compatibility, and security. For the purposes of this entry the focus will be on security and how Google keeps your company information safe and the tools it gives you as an administrator to meet your company’s safety standards.

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5 Use Cases for Google Chromebooks in Education

For years, schools have been searching for the best, most cost-effective method to bring technology, and all its learning advantages, into the classroom. Chromebooks are becoming the solution for many districts. Chromebooks are an economic, thin computer, lightweight, and portable. Web based, the computer is not vulnerable to virus and malware attacks. Following are five use cases for Chromebooks in education.

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Plan Training Throughout these Phases of Rolling Out Google's GSuite Apps

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From the execs to the workers, your enterprise has decided to Go Google. Now it is time to begin the process of training by creating a plan, creating a training site, and having users take training courses. End users need to have the skills to be effective in using GSuite Apps for Work. 

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Google Updates Key Active Directory Integration Tool for G Suite.

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Google recently announced changes to its Google Apps Directory Sync tool, which now boasts improved functionality and a new name. The tool is now called Google Cloud Directory Sync (GCDS). It supports a number of cloud-based services and products. The changes are part of a broader effort by the tech giant to improve and rebrand its cloud-based services.

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G Suite's First Month: Google Streamlines Productivity Apps

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Google recently announced a plethora of changes aimed at ushering in a new era for its ten-year old Apps for Work suite.  The tech giant christened the service G Suite to match its primary mission – helping businesses boost productivity through smarter collaboration. Previously known as Google Apps for Work, the suite also introduces wide-ranging features designed to make it easier to innovate and work as teams. Google is using the catchphrase 'All Together Now' to reflect this premise.

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Here's What You Need to Know about Network Addressing and Protocols for G Suite Apps

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Configuring your network to work with Google Apps will be one of the more important technical steps you’ll take in your transition to this new platform. While there are many steps involved, you’ll never be lost as long as you have the information contained here and in Google’s technical guides. If you haven’t already read our post on evaluating your network, we advise that you do so before proceeding with your network configuration.

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Shifting Storage: The Decision to Move to an EFSS System and Vendor Variety

 

What once was marketed and perceived as consumer-driven technology is no more. The enterprise now consistently includes integrated enterprise file sync and share (EFSS) that exists as a symbiotic mechanism of the complete enterprise itself rather than being a plug and play, isolated software package.

Forrester Wave studied a variety of vendor-providers that are leaders in the current market. Their specific packages vary in some details, offerings, and scope, but they all generally do some variation of widespread company or organization-wide file sync and share.

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Introducing The Chrome Device & Chromebook Deployment Guide

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The Chromebook is a laptop made to run Chrome OS. Chrome OS is focused on cloud computing, with the backend of the Google Chrome browser powering the operating system. For most consumers, an Internet-only machine can fill most of their needs, and in a classroom environment, Chromebooks are becoming more popular due to both economic and educational reasons.

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Don't Make everyone a Super Admin - Understand privileges for GSuite Apps Admins

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When you use GSuite for a business, you're going to need administrators, specifically Super Admins. Super administrators cover everything within the parameters of your administrator system within GSuite, however it is important to understand that having too many can be a hassle. There are other administrative roles set for some of your users, some premade by Google, and there are custom roles that can be created to fit the needs of your organization. We at Coolhead Tech are here to elaborate upon the many privileges that other administrative roles can use.

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Executive Leadership and Change Champions Are Keys to Success in the Cloud.

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When moving to the Google Cloud platform, getting everyone in your organization engaged with change management is the only way to ensure a smooth transition process. That’s why it’s so important for people at the top to effectively communicate their objectives for change to their entire organization. According to research by Google, 84% of organizations considered senior leaders and executives to be one of the top three reasons for success. When workers see their managers directly involved with the transition, they are much more likely to enthusiastically participate.

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Here's Why Schools are Going Google

Our world is rapidly changing—thanks, in part, to the technology of data management. Businesses have had to 'up their game' in order to compete. Education is now following suit. Schools must rise to the challenge of keeping pace with new standards and providing students with the tools necessary to learn. Teachers must develop new methods of tracking student's progress and challenging them to increase their skill level. Fortunately, GSuite Apps can help students, teachers and administrators transition to new methodology.

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Android Apps on Chrome will make it the Go to Work Device in 2017

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We all know the Chromebook can be a very useful laptop, but with the ability to access and use Android applications on the machine, its usefulness has now became more apparent. These affordable, useful machines are starting to become a standard for education for their portability and convenience. Google has absolutely created a success with the Chrome OS, and it will soon become the "Go-to" work device, possibly in 2017!

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The 6 Types of G Suite Apps Admins

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As you may already know with GSuite, you can assign roles to your users for your business, with Google providing six pre-made roles for a general business. These roles are simple and can provide enough privileges within your GSuite organization for everyone to suit your needs. However if you need to go into more depth, you may create a custom role to further suit your needs. Coolhead Tech is here to provide a rundown on what these role fulfill and how they fit into your business.

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The Economic Value of Chromebooks in Education

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Google Chromebooks have made a large impact on the world of computing as a whole, judging by their surprisingly large sales value. While fans of Apple and Microsoft may be shocked that users would be willing to forgo native applications entirely (on OSX and Windows) in favor of what's essentially a Web-only machine, Google assumed (correctly) that most of a user's computer needs can be met online, and in the case of most of the mass market, all of their needs can be met by Chrome OS.

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G Suite: A Smarter Way Makes a Smarter Day

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Businesses have long pushed the communal ideas of sharing and communicating at all levels. Individuals should formulate their best ideas, present them to others for consideration and brainstorming-related improvement, and then allow the ideas to organically morph into concepts and plans owned by the team rather than any one individual. Everyone then has ownership in the success of the idea or concept. A mid-size team working together will be able to compete with the best of the global companies.

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New Features in October - GSuite (Google Apps for Work)

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As we prepared for Oktoberfest last week Google rebranded Google Apps for Work to GSuite.  the company also signaled a strong interest in transforming the suite into a more mature service aimed at enterprise and mid-market customers.   These changes allow the tech giant to consolidate its stake in the enterprise market while helping organizations boost productivity.  Google releases new features for GSuite every few weeks - Advantage: Google Cloud but September saw some especially great new capabilities as outlined here. 

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What Does Google's New G Suite Mean for the Mid-Market?

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During the past few years, Google has pushed hard to make its cloud-based suite of office products a major player in mid-market enterprise technology . The company re-enforced that commitment last week at the Horizon Conference in San Francisco with their latest re-branding campaign. With the move from Google Apps to G Suite and Google Cloud, Gogle showed a renewed focus on helping people work the way that we live today.

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In the Google Cloud: Google Revitalizes GSuite Apps for Optimal Success

Some industries look back on their history by marking the game changing moments that alter the way business is done, that change the way people think, and that affect the way the best companies go about their daily tasks in an effort to formulate their plans and goals for the future. Such a moment has just occurred as Google, on Thursday, September 29th, 2016, announced Google Cloud, the plethora of distinctively unique products, technological innovations, and vitally useful services that empower customers to go fully functional in a digital world while maintaining optimal performance.

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