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Ringcentral Contact Center's Automatic Call Distributor is a Crowd Pleaser

RingCentral is one of the best VoIP providers for enterprises. With its numerous features, RingCentral has provided cloud business communications solutions for over 10 years. The company's cloud unified system has helped businesses stay connected to customers through voice, text, and video conferencing. Integrated with RingCentral Office, the contact center solution is an app with the flexibility and speed for communication inside and outside the organization.

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Will These 5 Chrome Enterprise Features Finally bring Google devices to the midmarket?



Google's Enterprise Cloud initiative is real and with what seems to be unlimited resources, people power and innovation being thrown at it, Google's getting real.   Not only are they listening to the needs of enterprise IT departments but they're acting on them.  This is evident not in recent announcements but actions including this week's new revamp of Chrome Device Management Licensing.   

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Chromebook of the Week: HP Touchscreen Chromebook 11 G5

Chromebooks are designed to deliver seamless user experience not only in education but also in business. They provide a number of business-critical applications that help boost productivity. Many IT decision-makers have embraced the idea of using hybrid devices that run Android apps on Chrome to achieve secure enterprise mobility.

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Uniting a Global Workforce with Unified Communications and Collaboration


Unified Communications is a wonderful thing.    Unified Communications and Collaboration is even better.   It's like getting peanut butter in your chocolate.  Or Chocolate in your Peanut Butter.    It's about bringing people together to connect over work-based projects and professional concerns. However, there's more to being truly integrated into a workforce, than simple communication. Though communication is crucial, Unified Communication and Collaboration is better. By integrating collaboration capabilities and productivity solutions into a comprehensive UC suite, customers can improve their workflows and deliver better business outcomes. 

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Is Google Hire The Secret to Modern Talent Acquisition?


As the business hiring world grows increasingly more competitive, companies everywhere are struggling to get their hands on the talent they need. In fact, 86% of HR managers' say that they struggle to find qualified candidates for their open positions, while 53% admit to hiring under-qualified people in a rush to fill recruitment gaps.

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G Suite Admin Has 100-999 Users and is on G Suite Basic? Really?

GSuite Admins with 100-999 Users: Get 3 months free when you upgrade to G Suite Business.  As a G Suite customer, you understand the value of keeping your business safe and using advanced online tools to get work done. Here at Coolhead Tech our G Suite Admins want to make sure we have pricing plans that work for you—which is why we’re introducing a special G Suite Business plan for you. 

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Here's why you should consider deploying Chrome devices for signage

Interactive digital signage and kiosks provide a viable way to deliver engaging information to customers. From the hospitality industry and healthcare to the retail sector, many organizations are leveraging the power of digital signage. The benefits of deploying high-performance devices are not limited to narrow use cases.

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Recommended for Apps Admins: Ringcentral Live Reports

RingCentral Live Reports is designed to empower administrators with the ability to anticipate and diagnose any potential issues that could impact users. Customer interactions can be tracked in real-time to ensure that service standards remain high. The product is offered as part of the RingCentral Office and not a standalone.

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The Cloud Born Advantages and Benefits of Having G Suite Business Edition.


Google’s G Suite Business Edition is a well reviewed professional version of Google’s online office platform with PC Magazine noting that “G Suite is a superbly powerful and elegant choice and an Editors' Choice winner for business-class cloud-based office suites.”     With multiple G Suite editions, it's important which is right for your business. Here is a brief overview of the advantages a G Suite Business Edition subscription has and how it compares to other G Suite Options.

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