If you’re using the service for your business it’s important to be aware of the issues at any given time, and have the information to get around them if you’re being affected. In this post we’re going to look at the most significant issues today, along with Googles recommended workarounds to get you back to productivity in no time.
If you’re affected by this issue, the simple work around is to create a timed event instead. Set the room invite for 8 hours instead of all day, or within whatever exact time frame the event will run for.
This is an annoying bug, but one that’s easily rectified. Users can create a copy of the document to get around this, setting the visibility options for people within their domain, or for public viewing if relevant.
This is not so much an issue, but a limitation of the format. To display non-English fonts, users should ensure that they are embedded in the PDF before trying to view them in Google Drive.
Google Apps are great for collaborating, but sometimes ownership transfers fail, or not all documents are transferred. If you receive a failure notification, try resubmitting the transfer in a few hours.
This is a known issue that is caused when your administrator has disabled voice or video hangouts. Google is working on a fix to prevent the crash. If you’re supposed to have access to these services, let your administrator know.
This is an issue occurring when your administrator has turned off conversation history by default. iOS users will need to start a conversation from the Hangouts web interface and turn on conversation history before reloading the Hangout in the iOS app. You could also talk to your administrator about changing the default settings to resolve this issue.
The current known issues and fixes are listed below.
Although it’s possible to do it, this process is unsupported and may cause sending and receiving failures.
A strange glitch caused in part by compatibility issues with Outlook. If you’re trying to use new addresses to send from on your Google account, you’ll need to first restart Outlook 2010, wait for Google Apps Sync to complete, and then restart the program again before you can use the new addresses.
Although a powerful business tool, Google Apps are not impervious to issues. However, the biggest strength in a cloud based service is the ability to update things on the fly. Google has shown an excellent track record of getting on top of issues and the interim workarounds allow users to get on with their work, with very little distraction.
To stay on top of all of the Google Apps known issues, visit the Google Support page.