As an IT Director taking charge of a new cloud PBX system, you already know that your life has changed for the better. As a RingCentral Super Admin, there are four key things you'll need to know how to do to delegate access to various PBX services. In this article, we'll list those things, and let you know how you can do them all with Admin Roles in RingCentral.
Every thriving company needs decision makers with a keen eye for innovations in communications technology and the wherewithal to know when to give up on a dying technology.
If you have an active call center and a solution that's more than 4 years old, it's time to upgrade to a cloud based solution that's significantly more powerful and provides signficant cost savings.
Here at Coolhead Tech, we often write about the benefits behind adopting cloud PBX systems, especially in comparison the pricier, more traditional PBX. Instead of just telling you that cloud PBX is better without telling you why, however, we'll use this article to give you an overview of the main four advantages in using a cloud PBX system, as opposed to pretty much anything else.
We often speak positively of one of our partners for VoIP solutions, RingCentral. RingCentral is a business that offers cloud-based phone services (ie, cloud PBX instead of traditional, on-site PBX) with a far greater featureset than on-site PBX and a significantly smaller price, at that. RingCentral is usually praised for its high-end enterprise features and easily customizable web interface, allowing IT managers and business owners to more easily use the software.
Vonage Business Phones and RingCentral for Google represent two of the most popular VoIP service options out there for business phone systems that operate on the Cloud. Virtual business phones have become increasingly popular as more and more communication and data storage apps head to the Cloud for increased accessibility, efficiency, and cost-savings, just to name a few common advantages.
More than five million businesses have already discovered the power of Google Apps. Professional email, mobility and strong security make Google apps a clear choice. Now, thanks to a partnership with RingCentral, the power surges into a cloud communications system with dramatically increased functionality. RingCentral adds communications capabilities to your already favorite applications.
It's pretty much a statement of fact at this point that using a cloud phone service over a legacy, on-premise PBX solution is a better solution, both for the features offered and for the price they come at. However, what are the actual benefits behind Cloud PBX, and what are the requirements? Before you start looking into a cloud phone solution over what you're already using, read up.
In 2014, RingCentral commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and determine the potential return on investment (ROI) offered by deploying RingCentral's services in a company.
In order to do this, Forrester consulted four different businesses that were using RingCentral to replace their old PBX systems. From these four interviews, Forrester created a composite organization of 600 employees from the ones interviewed.