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Google Cancels Free Business Apps, Promises Improved Customer Service

More than 5 million businesses use Google's Apps, but some of them are going to have to start paying for them.

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2013: Year of Social Enterprise? How Social Media Will Change

time spent on social media 2012Social media has truly become a daily part of most people’s lives, with usage patterns changing dramatically over the past few years. The editors of the Socially Aware Blog put together a great infographic outlining how social media is currently being used today.

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Google's Global Impact Awards Give $23 Million to Nonprofits

The innovation and excitement of the Google team never ceases to amaze.

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Nolan Daniels: Powerball Lottery Winner or Facebook Hoax?

Wednesday night's Powerball lottery jackpot—$587.5 million—was the largest in in the game's history.

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3 Reasons You Should Become a Google Apps Certified Sales Specialist

Over five million businesses currently use Google Apps. Just as we saw with Microsoft's Office suite (when Outlook was the cornerstone of the popular group of office software), email is still the center of a collaboritive business. But Google's vision of the social enterprise expands beyond the inbox to include true team collaboration in documents, spreadsheets and hundreds of integrated business apps. 

Google Apps Certification is a relatively new program for Google Apps Resellers and Google Partners. As the growth of Google's office suite, Google Apps for Business, continues to grow, so does the need for qualified local experts in Google's business products.  

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Cloud-Based Business Apps: Create Image Overlays with PicMonkey

Since January, I've been running Coolhead Tech from my Chromebook. In the process, I've discovered business apps and consumer apps that I can use to quickly get things done. After the ants invaded in April (my favorite photo editing service, Picnik, went out of business), I found PicMonkey.

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BusinessDay Predicted Business Migration To The Cloud. Did It Happen?

"There's an awful lot of hype around about cloud computing, but so far very little take-up. Research by Optus shows that only 4 percent of small businesses use cloud solutions."

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10 Ways to Make Google Love Your Business Site

Mashable has a great run-down of issues that can make your small business website succeed with a high Google ranking. These are some best practices you can employ, in addition to traditional SEO techniques, to gain some traction on Google. Many of them have worked for Coolhead Tech and our clients.

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Don't let Your Company Float Aimlessly In The Cloud

As the world continues to go online with relentless speed, businesses scramble to find their places in the cloud. They are constantly looking for ways to improve their businesses through smoother workflows and better customer experiences. They don’t want to float aimlessly in the cloud and self-destruct. The solution is Google apps.
While Google apps work best with small and mid-sized businesses, more and more big businesses are realizing their importance. For instance, Sanmina-SCI, a leading provider for electronics manufacturing services with 37,000 diverse employees worldwide was looking for less expensive collaboration tools. They found them in Google apps. The Roche Group, with over 110 years in healthcare solutions and more than 90,000 employees, found the rapid innovation of Google apps impressive.

You don’t have to tow the bandwagon blindly just because everybody is doing it. You need to convince yourself that using Google apps would improve your bottom line. Being hosted services, Google apps are one of the most cost-effective solutions with 24/7/365 Google support compared to in-house systems with massive infrastructure to maintain. Cost being out of the question, how do Google apps improve the operation of your business?

Gmail for Speedy Connection with People

Gmail is no ordinary email. It is a fast way of connecting with your employees and customers through text, voice and video chats online. With an enormous storage capacity of 25GB, you can store profile photos, shared docs, other Google apps and important attachments to your inbox. This means that you can now have a cache of information for future reference. You can also access your Gmail from your mobile device with Internet connection while on the road or in a remote meeting.

Google Docs for Collaboration

Traditional documents are hard to prepare, track, distribute and store. Google Docs is a convenient Web-based application that allows various users to write and edit documents in a collaborative environment. They can be automatically stored, saved, recovered or exported into different file extensions anytime, anywhere. Its use can be extended to accommodate customer use if your business so requires.

Abuse or unsafe use of Google Docs is not an issue because you can set controls to limit accessibility to authorized users for creating, viewing and sharing files. For example, you can assign sensitive files to designated employees to track accountability.

Google Sites for Sharing Company Information

Google Sites is a helpful tool to create interdepartmental information hubs for employees as well as customers. It allows you to post information from other Google apps such as Google Calendar for important events for all employees to see. Announcing meetings, new policies, new projects and other company happenings can be made much easier with Google Sites. You can assign certain employees or designate a team to administer the sites.

Google Calendar for Better Synchronization

How would you want to start your day with a well-organized schedule? Or receive event reminders in your Gmail or mobile device. These are all made possible by Google Calendar. Calendar sharing is also a great way to work with your team. Now you don’t have to run around finding your team mates or being late for meetings and projects.

Coordinating company activities can create confusion among employees if time and dates are not synchronized. With Google Calendar, you can put together smooth meetings, sessions, trainings, seminars and company celebrations. You avoid absences, tardiness or slip-ups and the perennial alibis of non-attendance.

Google apps are not mere hypes that you have to use because it is the “in” thing to do. They are real solutions that give real benefits to your business. They are fast becoming a necessity for businesses to survive and thrive in a highly digitized landscape.

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