The queue is one of the most important parts of any call center. A properly configured queue allows your to organize your callers by need, department, severity, and if needed can direct customers to specific employees. Changes in technology have also added emails and chat as viable means of contact. Part of a properly organized queue is the ability to handle customer communication from all these various sources. With RingCentral Contact Center’s Universal Queue you can easily organize all means for customer contact.
As the Chief Information Officer for your company or enterprise, it's up to you to implement the most efficient, and productive pieces of technology to keep your organisation running smoothly. Without your input, you could find that the innovative side of your business starts to slow to a halt, or is unable to perform as it should.
Leading Comms company "RingCentral" has long been recognized for their commitment to deliver exceptional unified communications on an enterprise level, especially to Google Cloud customers. In an attempt to make communication and collaboration simpler for the modern, mobile workforce, RingCentral have recently introduced new integrations with G-Suite, strengthening their integration portfolio with time-saving features to boost productivity, and streamline teamwork.
Hey! We're co-hosting a #RocktheGSuite party on June 28 for Google Apps Admins in Austin with 30-3,000 users. We'll have demos and discounts on G Suite migration software, G Suite Business and Enterprise upgrades, Jamboards, Chromebooks and Ringcentral for Google. Read on to secure, switch, save and swing.
RingCentral for Google has been updated again and is another step towards seamless integration, collaboration, speed, efficiency, security, and simplicity. As a cloud communications system used in conjunction with GSuite Business, RingCentral for Google is the most powerful communications solutions available for business.